Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6421302

Work experience

Receptionist

from 08.2020 to 06.2021 (10 months)
Hotel Sherlock Holmes, Львів (Готельно-ресторанний бізнес)

Check in/ out guests, preparing bills
Communicating with guests via email, reservation platforms
Work with Booking. com, Expedia

Guide

from 05.2012 to 01.2022 (9 years 8 months)
Accord tour Travel company, Lviv (Tourism)

accompaniment of the tourist groups in bus trips around Europe, sale and organization of excursions, compliance with timing of the trip, providing accompanying information along the route, helping tourists with their problems.
During this job I’ve visited 32 countries many times

Receptionist

from 10.2011 to 04.2012 (6 months)
Hotel “SONATA”, Lviv (Готельно-ресторанний бізнес)

check-in / check-out, payment for accommodation services, room reservation, guests problem solving

Receptionist

from 03.2009 to 07.2011 (2 years 4 months)
Hotel “Vezha Vedmezha”, Slavsk (Готельно-ресторанний бізнес)

Check-in and check-out, payments for accommodation and additional services, booking through various booking systems, sale of additional hotel services, interaction with the work of cleaning service

Education

Lviv’s National university of Ivan Franko

Faculty of foreign languages, Львів
Unfinished higher, from 2007 to 2012 (4 years 9 months)

Specialty of English language and literature

Interregional Academy of personnel management

Management of Hotel business and tourism, Львів
Higher, from 2005 to 2010 (4 years 9 months)

Specialist diploma in the field of hotel business and tourism

Additional education and certificates

English HUB school, conversational course of English

2020, 1 month

Knowledge and skills

Language proficiencies

• English — average
• Ukrainian — fluent
• Russian — fluent
• Polish — beginner
• German — beginner

Additional information

Communicative
Diligent
Active, sociable and responsible
I'm quickly adapting to the environment and situation
Always ready to learn new areas of activity and to develop myself in them
I’m always following time management
I’m a teamplayer
I have leadership skills
Selforganised
Positive
I have creative thinking
Problem solving skills
Customer oriented
Attentive to details
Flexible
Travel lover
I am looking for a job in which I could show my skills in communicating with people and use my knowledge of foreign languages.