Оксана
Head of customer support, 25 000 UAH
- Employment:
- Full-time.
- Age:
- 41 years
- City of residence:
- Stryi
- Ready to work:
- Lviv, Other countries, Stryi
Contact information
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Work experience
Менеджер з експорту
from 01.2024 to now
(5 months)
Haus Mobel, Стрий (Будівельна промисловість, деревообробка)
Робота з клієнтами, опрацювання замовлень, складання інвойсів, планування відвантажень. Пошук нових клієнтів за допомогою google search & LinkedIn
Documentary support in social and migration issues.
from 07.2022 to 01.2024
(1 year 6 months)
Self employed, Стрий (Консалтинг, бухгалтерія, аудит)
• Supporting and helping with filling documents for customers.
•Consulting with quetions and cases in USCIS, Social servises, Health deparment etc.
Sales manager
from 11.2018 to 05.2022
(3 years 6 months)
"Клямра", Львів (Металургійна промисловість, металообробка)
Робота з торговими майданчиками Amazon, Etsy, eBay. Розміщення товарів, ведення сторінки, спікування з клієнтами в режимі листування, проведдення реклами та акцій. Додатково виведення товарів на Facebook Marketplace
Менеджер відділу експорту
from 08.2016 to 11.2018
(2 years 3 months)
ДП "Екран" ТзОВ "Екран-ВК", Стрый (Будівельна промисловість, деревообробка)
Старший менеджер відділу продажів
from 05.2011 to 08.2016
(5 years 3 months)
ДП "Екран Вікносвіт", Стрый (Будівельна промисловість, деревообробка)
Education
Львівський національний університет ім. І.Франка
Англійська філологія, Львів.
Higher, from 2005 to 2006 (9 months)
Львівський Педагогічний коледж
Англійська філологія, Львів
Specialized secondary, from 2001 to 2005 (3 years 9 months)
Knowledge and skills
Language proficiencies
- English — advanced
- Russian — average
- Polish — beginner
Disability
3rd degree.
У мене оперований хребет (сколіоз). Не можна підіймати важке, але я відмінно справляюся з офісною роботою чи продажами
Additional information
Oksana Hresko
Contacts:
c.phone: [
E-mail: [
Work history
Start Date Aug 2022 • Employer: Self-employed. Documentary support in social and migration issues.
• Supporting and helping with filling documents for customers.
•Consulting with quetions and cases in USCIS, Social servises, Health deparment etc.
Start Date Nov 2018 – Aug 2022 • Employer: Klamra
•Uploaded digital media to online storefront, auction sites and other shopping Web sites for advertising purposes.
•Corresponded with online customers to address questions and complaints about products, policies or shipping methods.
•Completed up to 60 sales and shipments every week.
•Monitored all company inventory to ensure stock levels and databases were updated.
Start Date Apr 2015–End Date Jan 2021
Export Manager• Employer: Ekran-Viknosvit
•Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
•Administered export of PVC windov construcrion products for compliance with company and customs export policies.
•Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
•Produced, reviewed and submitted documentation to Customs department to facilitate smooth cargo movements.
•Prepared and processed import and export documentation according to customs regulations, laws or procedures.
•Advised customers on transportation options, types of carriers or shipping routes.
Start Date Apr 2011–End Date Jan 2015
Sale Manager• Employer: Ekran-Viknosvit
•Checking incoming orders for correct construction
•Control of the process of passing the order from receipt to production to full shipment of the order to the customer.
•If necessary, order additional components.
•Informing the client about the status of the order and deadlines.
•Tracking of timely payment and debts on customers.
••Produced, reviewed and submitted documentation.
Education
Ivan Franko National University of L’viv
•Degree: Specialist of English Philology
Skills
EBay good
Online platforms good
Amazon FBA very good
Package tracking excellent
Client Relationship Development very good
Discount negotiation very good
Inventory management Excellent
Facebook Marketplace good
Inventory coordination very good
Client Relationships very good
Payment processing good
Driving licenes
Languages
Ukrainian excellent
English fluent
Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in new experience. Bilingual, hardworking, and ready to join my next team.
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