Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7131363

Work experience

Customer Sales Representative

from 03.2019 to 05.2020 (1 year 2 months)
Beauty Shop New York, Vinnytsia (Beauty Shop)

Sending e-mails , making calls, and creating codes .
Working with management and senior stuff to set goals and make target . Addressing complains and concerns in a professional manner according to company's policy

Sales Representative

from 01.2018 to 08.2020 (2 years 7 months)
Silver Bird, Vinnytsia (Silver Bird)

Meet Customers on Wide on range of products complaining
Convinced customers to products to purchase
Helped Customers with questions and complaints
General duties such as emailing , making calls

Customer support representative/Logistics

from 05.2016 to 03.2018 (1 year 10 months)
Taxify Transportation company, kharkiv (Transportation and logistics)

Answering customer emails and phone calls, being extremely fast in coming back to customer emails and calls with immediate response.
Assisted customers with issues they had with us during their trips
compiles customer data for bonuses based of consistency and loyalty to the company

Customer care support

from 02.2014 to 05.2016 (2 years 3 months)
Global communication Network, Kyiv (Telecommunications and networking)

On-line processing of customers; incoming letters 7 days a week, working on feedback and reviews on product pages.
Processing orders, taking payments and issuing refunds.
dealing with complaints and compliments in a professional manner

Education

Institute for healthcare improvement, Boston USA

Medicine, Boston
Higher, from 2018 to 2020 (2 years)

Pirogov Medical University

Medicine, Vinnytsia
Higher, from 2015 to 2020 (5 years)

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — beginner

Additional information

I am highly respectful customer service specialist and administrator with several years of progressive experience. I am results-driven leader , proficient in planning and administering well-placed customer service plans, aimed at customer retention and satisfaction.