Contact information

The job seeker has entered a email.

You can get this candidate's contact information from https://www.work.ua/resumes/7338741

Work experience

Customer Care and Sales representative

from 02.2023 to 07.2023 (5 months)
Trucking42, Remote (Transportation and logistics)

Product Presentation: Effectively communicated the benefits of our safety score improvement, HOS violation reduction, and ELD software solutions to potential clients.
Client Assistance: Provided exceptional customer service by assisting clients with inquiries, technical issues, and software-related concerns promptly and professionally.
Client Satisfaction: Ensured high levels of client satisfaction by actively listening to feedback, addressing concerns, and continuously seeking opportunities to enhance their experience.
Product Knowledge: Kept up-to-date with ELD software updates and features, effectively communicating product enhancements to clients.
Solution Customization: Tailored product offerings to align with the specific needs and goals of individual leads.

Customer service specialist

from 07.2021 to 01.2022 (6 months)
Alliance Health, United States (Medicine, pharmacy)

My responsibilities were to use the leads provided by the company to contact patients and prospective clients, tell them about the company and what we do, help them get adequate medical care and needs by a registered health practitioner who works with the company using their medical insurance and in turn getting them registered under the company.

Education

Kharkiv National University of Radio Electronics

Computer Engineering, Kharkiv
Unfinished higher, from 2021 to 2025 (4 years)

Knowledge and skills

Language proficiencies

English — fluent

References

• Elijah Gamson

  Elijah Gamson

  Customer service specialist, BPO Softermii

  Contact details are hidden

• Brendon Gomera

  Brendon Gomera

  Senior Sales Manager, UBPO

  Contact details are hidden

Additional information

With the ability to learn quickly, to communicate effectively and the ability to achieve results under stress. I am highly motivated to build a future career in a growing and well-disciplined institution, where I can get all the opportunities to improve academically by accepting challenges, fulfilling the institutional goal, and climbing the career ladder through continuous learning and commitment.