Resume from April 24, 2024 PRO

Angela

Business Development, Production Manager

Employment:
Full-time.
Age:
25 years
City of residence:
Kharkiv
Ready to work:
Other countries, Remote

Contact information

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Work experience

Business Development Manager

from 03.2020 to 06.2023 (3 years 3 months)
MegaDev, Remote (IT)

Setting goals and developing plans for business and revenue growth
Researched, planned, and implemented new target market initiatives
Researched prospective accounts in target markets
Pursued leads and moved them through the sales cycle
Developed quotes and proposals for prospective clients
Setting goals for the business development team and developed strategies to meet those goals
Trained business development staff
Attended conferences and industry events

Production manager

from 03.2020 to 06.2023 (3 years 3 months)
CoinSender, Remote (IT)

Set and ensured the company achieves specific KPIs in product-related metrics, such as activation,
acquisition, conversion, retention, referrals, and revenue
Performed detailed product analysis which covers the product management funnel with all its aspects
Implemented behavioral psychology methods into the buying funnel to improve conversions and boost
product sales
Improved various aspects of customer experience, such as early marketing impressions and new
account onboarding
Found new ways to make our products more profitable and identified the best outreach channels
Determined and monitored the effects of the metrics optimization
Cooperated with the marketing and leadership team members to ensure quick implementation of
product growth plans

Business Development Manager

from 01.2018 to 01.2020 (2 years)
Talentuch, Remote (Recruiting and HR)

Responsible for hiring officials related to Mricrosoft D365, ERP, SAP and IT Companies.
Identified, developed and evaluated marketing strategies based on the knowledge of the company's objectives and market trends.
Analyzed performance of all marketing programs to identify the best opportunities for optimization.
Completed strategic competitive analysis by assessing strengths and weaknesses of competitors.
Negotiated and reviewed business contracts and financial models with profitability and financial success in mind.
Created charts and graphs to illustrate daily, monthly and annual financial reports.
Documented and maintained the campaign frameworks and business processes.
Updated the Nimble CRM System and getting potential client through there.
Reaching out to prospects and the company's representatives via linkedin, skype, twitter, emails, facebook.
Use of Apollo to get prospect's emails
Use of slack and google meet to communicate with the team.
Created touch and email templates to send to clients.
Use of linkedin to find companies working with Microsoft D365, F&O, ERP,SAP and IT companies.
Use of Purely HR
Worked remotely with the team
Met the companies KPIs for the month.

IT Sales Manager/ Customer Success Manager

from 08.2016 to 11.2017 (1 year 3 months)
Nakivo Software Backup and Replication, Kyiv (IT)

1) Provided customers with quality assistance through phone calls, emails and internet chats.
2) Accurately verified information and updated information databases as necessary.
3) Discussed promotions, products and anything pertaining to better and more satisfactory customers.
4) Worked as a team leader to ensure we are getting customers and ensuring that we give them the best services.

Technical support Manager/Operations and Client communication specialist

from 06.2015 to 06.2016 (1 year)
Star call, Kyiv (IT)

1) Provided efficient communication support across both internal and external channels to ensure professional successful and consistent promotion across the states.
2) Composed and disseminated written and virtual content via social media, websites and newsletter.
3) Provided communication and data analysis to the market team to foster the growth in the e-commerce platform

Education

Grodno State Medical University

Doctor of medicine, Grodno
Higher, from 2015 to 2021 (6 years)

Knowledge and skills

MS Excel MS Word MS Office Adobe Photoshop CRM Sales Skype Google Gmail Zoom Slack LinkedIn Google Meet Microsoft.Office.Tools Adobe Acrobat Reader Communicability Technical support Documentation management Email Jira MS Outlook Conducting presentations Spreadsheet Zendesk B2B marketing Strategic planning Teamwork Business analysis Business communication Product management IT project management Sales planning Sales analysis Sales management Sales development

Language proficiencies

  • English — fluent
  • Russian — average
  • French — average

Additional information

Team work. PC user. Sales management. CRM system. Business Development. Business communication. B2B Marketing. English speaking. Analytical skills. Sales skills. Customer support. Lead generation. Sales force. Negotiation skills. Creativity. Communication with clients. Operation management. Time management. Salesforce. MS Powerpoint.

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