Daria
Customer support representative, English-French Translator
- Employment:
- Part-time.
- Age:
- 24 years
- City of residence:
- Odesa
- Ready to work:
- Other countries, Remote
Contact information
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Work experience
Receptionist
from 06.2022 to 03.2023
(9 months)
Résidence Le Fontenay Mont-Blanc, Other countries (Hotel and restaurant industry)
-Cheking-in and check-out of clients
-Solving all types of clients' issues
-Replying to the incoming calls and emails
-Organization of hotel events
Customer Support Consultant
from 06.2020 to 04.2022
(1 year 10 months)
Support Your App, Kyiv (IT)
-Identifying client’s concerns and queries.
-Explaining products and services offered by the company.
-Taking orders from the clients.
-Processing bills and payments.
-Resolving any complaints and issues.
-Answering all the questions faced by the clients via/email/chat.
-Assisting in hiring and training new employees.
-Performing some managerial tasks as and when required.
Receptionist
from 06.2019 to 09.2019
(3 months)
Hôtel-restaurant "Manoir Henri IV", Bessines-sur-Gartempe (Hotel and restaurant industry)
-Check-in and check-out of clients
-Cleaning of hotel rooms
-Preparation of breakfasts, lunches and dinners.
I learned the skills needed to work in the hospitality industry and the particularities of running a small family business in France.
Education
Ivan Franko National University of Lviv
Faculty of Foreign Languages, English Language and Literature (French as a second language), Lviv
Higher, from 2017 to 2021 (4 years)
Language proficiencies
- English — fluent
- French — fluent
- Italian — average
- Ukrainian — fluent
- Russian — fluent
- Polish — average
Additional information
Temporarily living in France.
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