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KSENIIA DANNO
Personal information:

City: Kiev, Ukraine
Phone: [open contact info](look above in the "contact info" section)
Telegram: @ kseniia_danno
Skype: alice197625
E-mail: [open contact info](look above in the "contact info" section)
Linkedin: [open contact info](look above in the "contact info" section)
Career objective: Looking for a full-time job as Business Analyst

Hard Skills:
• Deep understanding of the software life cycle;
• Good knowledge of methodologies: Agile (Scrum, Kanban), Waterfall;
• Understanding Project Tech Stack (F / E, B / E, B / O, Mobile);
• Experience in creating functional / non-functional requirements;
• Practical skills in Use Case, User Story, Swimlane, UML, BPMN, Wireframes, interactive
prototyping
• Knowledge of requirements prioritization methods;
• Understanding of Pre-Sale Activities (RFI / ROI / RFP / RFT / RFQ);
• Experience with Concept Vision & Scope, BRD, Tech Task, SRS

Tools: Jira, Confluence, Bitrix24, Google Docs / Sheet / Slides / Forms, draw.io, Miro.com, Excel, 1C
accounting, Trello.com, Microsoft PowerPoint

Additional education:
2021, Business Analysis course at Hillel IT-school
https://certificate.ithillel.ua/view/16678462
2014, American English Center (Ukraine, Kyiv)
Level – advanced
2013, Accounting and tax accounting and 1C 8.2 Accounting for Ukraine
Training center "Profiresource" (Ukraine, Kiev)
2002, The National Academy of Internal Affairs of Ukraine in Kyiv, lawyer
1997, College of National University of Technology & Design, financial accountant
Work Experience:
09.2021– till now
Company Kontramarka.ua, position Business Analyst
11.2014 – 08.2021
Company Kontramarka.ua, position - chief ticket manager
Responsibility:
- communication and negotiation with the customers
- organization of signing contracts with the customers
- setting tasks for the technical department, content manager for posting an information on the site,
monitoring tasks
- analysis of sales, making proposals to the management and the customer to increase sales
- analysis of competitors
- reporting to the manager, the customer and accounting
- setting tasks for the technical department to add functionality or fix bugs of the system, task execution
control (Jira, Bitrix24, Confluence)
- requirements prioritization
- creation of Use Case, User Story, UML, BPMN, Wireframes, interactive prototyping
- working in 1C accounting (calculation, reports)
09.2006 – 05.2013
Economic Crime Unit of the Ministry of Internal Affairs of Ukraine in Kyiv, Detective Inspector
03.1997-08.1998 Kyiv Drama Theatre on Podil, accountant
09.1993-03.1997 Kyiv Drama Theatre on Podil, chief administrator
….

Soft skills:
● Time management
● Teamwork
● Fast learner
● Adaptability
● Communication
● Responsibility
● Decisive
● Flexibility
● Interpersonal Skills
● Attention to Detail

Additional information: English – Intermediate B2
Business Analyst