Наталя

Natalia Denysenko

Working experience:
Administrator, Customer Service Manager, Civil
Engineer
January 2020 –

• Training newcomers, ensuring their work.
• Active listening, coaching.
• Clients supporting, motivation from all over the
world.
• Ability to process large amounts of information in
a short time.

Director, estimator, civil engineer. ‘Kariatyda’
Date of birth: 17.09.1992. May, 2018 - May 2020

Marital status: single, no children. • Preparation of all types of documents for the
Phone: [open contact info](look above in the "contact info" section) start of construction work.
E-mail: [open contact info](look above in the "contact info" section) • Communication with investors.
• Checking the scope of work performed by the
contractor (monthly).
Languages: Українська (рідна), Русский (письменная,
• Resolving issues with city authorities.
устная речь), English (fluent in speaking, writing, • Control over the commissioning of buildings.
listening), Dutch (базовий рівень). • Scheduling meetings for directors (time
Skills and personal qualities: human, interpersonal management, office management).
skills, listening skills, engaging and uniting people,
Call center operator. PRIVATBANK
calming skills, critical thinking and quick decision May, 2016 - May, 2017
making, teamwork, flexibility, tact, emotional
resilience, desire to learn and develop. • Worldwide customer support for the bank's
products.
Education: master in Civil engineering at Poltava • Assistance / training / supporting customers
National Technical University named after Yuri • Deposit and credit management.
Kondratyuk. • Working with arguments.
• Answers to questions, solving problems in the
Courses: Project management + BA, 2022 very short term.
Revit, 2022
Landscape design, 2019 HR Manager. Befind & North
February, 2016 - May 2016

• Search for clients / employers.
• Regular communication with customers.
• Customer support during the trial period.
• Preparation of documents for visa centers

Estimator. LLC "Spetsmontazhinzhiniring"
July. 2014 - February, 2016
• Worked with the project manager to manage and
coordinate all work, including subcontractors and
workers;
• Supervised on-site work to ensure efficiency and
quality