Yulia

YULIA VOLIANSKA
5+ years experience in international/cross-cultural contexts including refugee
populations in program/project coordination, risk analysis, and customer support.
Fluent in English, Ukrainian, and Russian. Master graduate of Peace, Conflict, and
Development Studies at the UNESCO Chair Philosophy for Peace at Jaume
University in Spain.

EXPERIENCE

June 2022 - Present
People in Need, Lviv, Ukraine
CFS Coordinator
Supporting a full set-up of 10 Child Friendly Spaces in Western Ukraine.

March 2022 - May 2022
Open Cultural Center, Polykastro, Greece
Education coordinator
Promoting reception and integration of refugees and migrants through
educational and cultural activities in Spain and Greece. EDUCATION
March 2021 - present
2012 - 2016
Semillero DEEP Circle, Castellon de la Plana, Spain Lviv Institute of Banking of the University of Banking of
Member
the National Bank of Ukraine (Kyiv)
Together with an intercultural team creating spaces for dialogue, growth, Bachelor Degree of Finance
and transformation through peace circles, exhibitions
(film/photography/theater/arts), and experiential workshops.
2015
September 2019 - present University of Latvia
Customer Service Exchange studies, Economics and Managment
Customer Support Representative (remote)
Increasing customer retention by assisting customers with technical and
2020 - 2022
payment related issues and following up on issues with corresponding
Universitat of Jaume I
departments.
Peace, Conflict, and Development studies at
August 2018 - March 2019 the UNESCO Chair Philosophy for Peace
Kid Castle Educational Corporation, Yancheng, China
English teacher
Planned and delivered classes to young learners (4-12 years old). Managed
assessments and records for students and presented weekly developments SKILLS
to their parents.

April 2017 - July 2017
Cross-cultural Communication Skills
FormaPro in cooperation with AIESEC (internship)
Education Program Coordinator
Along with the local AIESEC Bizerte committee developed a core agenda for Event Management
participants of the language school. Implemented interactive English
classes and workshops to improve language skills and bring out discussions
on the SDGs and social issues. Ukrainian/Russian to English translation

September 2016 - November 2016 Conflict resolution
Lecti Foundation, Varna, Bulgaria
Coordinator for activities in educational establishments (EVS)
Developed and implemented events in the cultural center and social spaces Data entry
for the local community.

June 2016 - August 2016
AIESEC, Bizerte, Tunisia CONTACT
Project Associate

Raised awareness on art, health and environmental topics among 6-12
[open contact info](look above in the "contact info" section)
year old pupils using games and art. Monitored and supported students'
performance throughout the project.
[open contact info](look above in the "contact info" section)
July 2015 - June 2016
PayPro Global (Lviv, Ukraine) [open contact info](look above in the "contact info" section)
Risk Analyst
Evaluated risks of orders to minimize companies' financial losses. Bihova 17, Lviv, Ukraine
Performed diverse assistance activities related to customers' payment
issues, as well as technical support requests. Communicated with
software vendors and bank representatives worldwide.