Вакансія від 12 лютого 2019

Retention team leader (German desk)

АйТі експертс, ТОВ  
Консалтинг, аудит, бухгалтерія; 10–50 співробітників
Вид зайнятості:
повна зайнятість
досвід роботи від 1 року

Опис вакансії

An International company is expanding and currently searching for Retention Team Leader German desk to join our team of high level professionals.

If you have desire to be a part of an innovative company and to work in a professional team with a young atmosphere gaining the experience in worldwide financial markets, send your CV now.

We offer:

  • The BEST salary package in Kiev
  • Excellent working conditions (office in the center of Kiev, soft and hot drinks, tasty cakes and other fun stuff).
  • Marathons and sales competitions with prizes.
  • Complete training and educational course for new members.
  • Very stable position with career growth opportunities.

We require:

  • Fluent German — Must.
  • Experience with clients in the financial markets (Must have)
  • Experience in the Retention department from 6 months. (Must have)
  • Ability to work in a dynamic environment — Must.
  • Ability to work under pressure — Must.
  • Willing to working under monthly targets — Must.
  • Experience in telemarketing — Advantage.
  • Experience in Sales (frontal or over the phone) — Advantage.
  • Experience in the financial industry — Advantage.


  • Have conversations with the customers via e-mail and telephone.
  • Develop and maintain relationships with prospective and existing clients.
  • Keep up-to-date with the financial markets and factors that influence them.
  • Explain to clients the Company’s trading systems.
  • Communicate marketing promotions to clients, mainly by telephone, email and social networks.
  • Generating and retaining clients and following up on clients matters.
  • Identify business opportunities, potential clients and VIP customers and negotiate in order to create profitable account.
  • Consulting regarding company’s services with high level of proficiency.
  • Working with high energy team and meeting dead-lines.
  • Working in a computerized environment and using a CRM.

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