Customer Excellence Specialist (Intern)

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box — take the chance and shape the future together with us.

If you are an agile, target-driven and enthusiastic person, our company will let you achieve your potential in the capacity of Customer Excellence Specialist (Intern).

Your role:

• Support Customer Excellence Team to achieve target results in coordination with customers and sales department
• Support daily processes of Customer Excellence Team, incl. documents flow, and customers on their requests
• Control of the timeliness of receiving orders
• Support of timely goods delivery to customers
• Missed sales analyses, take the steps improve the service level
• Invoicing support
• Order processing, incl. EDI customer`s orders verification
• Work with customer database
• Complains management, processing claims
• Participation in projects with the aim of improving Customer Excellence processes

Your skills:

• Higher education in Logistics or Economics
• Knowledge of Excel, (SAP will be a big plus)
• English language — Intermediate
• Strong analytical skills
• Strong communication and interpersonal skills
• Previous experience in supply chain in FMCG will be a big plus

We offer:

• Challenging tasks and goals to fulfill your potential
• Extensive career opportunities including international assignments to recognize your growth
• Responsibility to have a high impact on company’s success
• Great corporate culture to inspire you for new achievements
• Competitive compensation and benefits package including but not limited with medical insurance, lunch allowance, annual bonus.

Join Henkel Ukraine and take the first step into shaping a successful career with us.