Project, People Coordinator

At Crunch-IS, we’re not just building tech — we’re building a place where talented people grow, create, and feel like they belong. We’re a globally distributed team with a strong engineering culture, straightforward communication, and a genuine passion for what we do. You won’t find rigid hierarchies or endless bureaucracy here — just curious minds solving meaningful problems together.

As a Project Coordinator, you will be responsible for overseeing end-to-end delivery processes for engineers assigned to client accounts within an outstaff / dedicated team model.

You will ensure operational excellence, financial accuracy, transparent communication, and high engineer engagement while proactively managing risks and supporting account scalability. Here is more About Us

Responsibilities

Delivery & Resource Management

• Coordinate end-to-end delivery for outstaffed engineers assigned to client accounts
• Monitor resource allocation, utilization, and capacity planning
• Track and manage Delivery Profit Margin (DPM) across allocated resources
• Ensure adherence to contractual obligations and SLA requirements
• Proactively identify delivery risks (performance, engagement, retention) and implement mitigation actions

Hiring & Onboarding Coordination

• Manage hiring processes in collaboration with recruitment and client stakeholders (vacancy clarification, interview coordination, offer alignment)
• Oversee onboarding and offboarding processes for assigned engineers

People & Performance Management

• Conduct regular 1:1 meetings to ensure engagement, performance alignment, and early risk detection
• Collect, document, and follow up on client feedback and performance evaluations
• Support structured performance discussions and development alignment

Financial & Operational Control

• Handle rate negotiations, salary reviews, and compensation adjustments in alignment with company policies and client agreements
• Prepare and validate monthly invoices based on timesheets and contractual terms
• Track and ensure timesheet submission accuracy and compliance

Client Communication & Account Support

• Maintain transparent communication between engineers, clients, finance, and management
• Support account growth by identifying upsell opportunities and resource scaling needs

Requirements

• 2+ years of experience in IT project coordination, resource management, or delivery management
• Proven experience working in an outstaff / dedicated team model
• Experience coordinating hiring processes in collaboration with recruitment teams
• Experience in client-facing roles within outsourcing or IT services companies
• Strong understanding of IT delivery processes and SDLC
• Experience managing resource allocation, utilization, and capacity planning
• Experience preparing and validating invoices based on timesheets and contractual terms
• Strong written and verbal client communication skills
• Ability to conduct structured 1:1 meetings and performance discussions
• Experience in collecting and formalizing client feedback
• Ability to manage cross-functional communication between engineers, finance, HR, and sales

Benefits

• 18 paid vacation days per year.
• 10 paid sick days annually — no medical certificate required.
• An extra paid day off for marriage, childbirth, or bereavement.
• English courses.
• Educational budget.
• Flexible work options — fully remote, office in Lviv, or hybrid.