Training Officer (Safety and Security)

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.

INSO provides daily support to more than 1200 NGOs operating in 18 of the world’s most insecure countries.

INSO is registered in the Netherlands and has its headquarters in The Hague, the international city of peace and justice.

INSO Ukraine

INSO Ukraine opened in 2015. Since the full-scale Russian invasion in February 2022, it has rapidly expanded to a complete platform serving the needs of NGOs in a fast-evolving conflict. Currently, more than 240 national and international NGOs receive INSO services, in both Ukrainian and English, including information, analysis, and advice through a wide range of written products, meetings and briefings, tailored assessments, crisis support, and a broad range of training courses. Our country office is in Kyiv, supported by field offices in Dnipro and Odesa.

The scale and intensity of the conflict in Ukraine continue to pose significant humanitarian safety challenges, particularly around heavily contested frontline areas where the humanitarian footprint has expanded since 2023. As part of INSO Ukraine, you will play a key role in supporting NGOs and helping aid reach people in need more safely while at the same time being part of a vibrant and growing humanitarian community that brings together experiences from across the globe.

INSO is now seeking one experienced professional to join our team as Training Officer in our Dnipro-based Mobile Training Team, who delivers sessions in Dnipro and throughout Ukraine, focused on humanitarian safety, including First Aid, Personal Safety, and Security Management.

Job Summary

You will contribute to the development, contextualization, organization, delivery, and evaluation of training courses to assist national and international NGOs in organizational safety and crisis management, personal risk mitigation, and humanitarian access.

We are looking for an outgoing, inquisitive, and helpful colleague with experience in training design and delivery, whether in humanitarian contexts or elsewhere. You should have a background in adult learning, training, security management, or NGO safety and security. The ideal candidate will, above all else, share INSO’s commitment to humanitarian principles.

MAIN DUTIES AND RESPONSIBILITIES

• Contribute to the planning and logistical preparation of training sessions.
• Facilitate or co-facilitate training sessions.
• Prepare post-training reports containing lessons learned, participant evaluation analysis, etc.
• Contribute to the development and contextualization of training courses.
• Prepare for and participate in the facilitation of NGO meetings to identify specific training needs and gaps.
• Be proactive in improving training content and methods.
• Contribute to a positive public perception of INSO’s work by establishing and maintaining recognition of its mandate for independence, impartiality, and neutrality.

PERSON SPECIFICATION

Knowledge, Skills, and Experience

Essential:

• Fluency in Ukrainian, high level of proficiency in English (written and spoken).
• Graduate-level education in a relevant field or equivalent work experience.
• Field experience as a humanitarian in Ukraine, preferably working with local NGOs.
• Computer Skills: competency in Microsoft Office, including PowerPoint and Excel.
• A minimum of 2 years of experience in providing training, ideally in the humanitarian safety sector.
• Commitment to humanitarian principles and values.
• Ability to excel in a multicultural work environment.

Nice to Have:

• Familiarity with the philosophy, priorities, and principles of humanitarian NGOs and NGO approaches to security.
• Experience in the design and development of bespoke safety training curricula for NGOs.
• Experience in the development and delivery of HEAT, HEIST, or HEFAT courses.
• Experience providing first aid level (or higher) emergency care

Personal Attributes

• A good listener
• An effective communicator
• Team player
• Excellent interpersonal skills

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers. We will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions

Official Employment Contract with a 3-month probationary period with an expected starting date of 05 May 2026, UAH 75 000 Gross salary.

How to apply

Please send the following to [відгукнутися] and reference «Training Officer, Dnipro» in the subject line of the email before 06 April 2026. The following documents should be in PDF format and in English:

• Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO.
• Updated CV.

Please do not send any additional information. Only shortlisted candidates will be contacted.