Trainee QA, Operations Specialist (SQL)

ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business ability, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

Our customer is Anheuser-Busch InBev (AB InBev), the biggest brewery company in the world. We own over 630 beer brands (including Budweiser, Stella Artois, Hoegaarden, Beck’s, Leffe, Chernigivske) in 150 countries and are considered to cover 28% of the global beer market worldwide. European HQ is in Leuven, Belgium.

REQUIREMENTS

• Confident working with databases and SQL(select, update, insert)
• Upper-Intermediate English (for reading documentation and communicating with the team)
• Basic proficiency in Figma and Excel (working with mockups and configuration spreadsheets)
• Experience with or readiness to participate in UAT processes
• High attention to detail, strong analytical thinking, and ability to stay focused when working with large datasets
• Familiarity with monitoring tools (e.g., Datadog) is an advantage

Will be a plus

• Technical education or relevant IT background would be a plus

RESPONSIBILITIES

• Gather and clarify campaign requirements from business stakeholders
• Configure campaigns in the system, ensuring alignment with specifications and data accuracy
• Prepare campaigns for UAT and support during testing cycles
• Communicate with developers and QA engineers to troubleshoot and resolve issues
• Monitor active campaigns and maintain platform stability
• Document processes and maintain logs of configurations
• Participate in daily syncs with cross-functional teams