Dedicated Load Dispatcher Assistant

The Dedicated Load Dispatcher Assistant supports the dispatch team in managing daily load operations, communication, and workflow accuracy. This role ensures that all load information is updated, appointments are scheduled correctly, and shippers/receivers are contacted when necessary. The assistant works closely with dispatchers to maintain smooth operations, prevent delays, and ensure timely load movement across the network.

Primary Duties:

1. Stock Helper Updates

   Ensure Stock Helper system entries are accurate and updated in real time.

2. Location Updates

   Provide status updates on load locations after dispatch and perform an end-of-day check at 4:30 PM to confirm accuracy.

3. EDI Updates

   Maintain and verify Electronic Data Interchange (EDI) updates to ensure data integrity and prevent load status issues.

4. Appointment Scheduling & Control

   Assist with scheduling appointments for pickups and deliveries, ensuring correct time slots and instructions (excluding AL_PA). Provide guidance on proper appointment-setting procedures.

5. Shipper/Receiver Communication

   Contact shippers and receivers as needed to verify load details, appointment times, or resolve issues.

6. Dispatcher KBX Follow-Up

   Confirm whether KBX loads are planned for pickup today or tomorrow and communicate findings to the dispatch team.

Future Responsibilities:

1. Requesting Loads

   Assist dispatch by calling brokers or customers to request available freight.

2. Weekend Rotation

   Participate in rotating weekend coverage once fully trained.

Compensation & Schedule

• Pay: $800-$1,000 per week (depending on experience and performance)

• Schedule: Monday-Friday, 7:30 AM to 5:00 PM (U.S. EST)

• Full-time position with long-term growth potential