Sales, Business Development Manager

Simply Contact is a dynamic leader in the customer support and customer care industry, providing services to clients around the world.

International experience and recognition: we are proud of our achievements, such as the Gold Winner in the Best Crisis Management Approach nomination at the European Contact Centre & Customer Service Awards (ECCCSAs) — 2022 and the Silver Stevie Award for Contact Centre of the Year — 2023.

Strong team: over 700 talented professionals across 5 locations in Ukraine,Poland and Romania united by shared values and a commitment to excellence.

Global clients: our client list includes global international companies in the fields of airlines, delivery, fintech, transportation, etc.Key Responsibilities:

• Strategic development of new B2B partnerships with enterprise clients, primarily in European and US markets.
• End-to-end ownership of the business development cycle: qualification of inbound requests, discovery, solution shaping, and contract negotiations.
• Acting as a trusted advisor to potential clients: deep understanding of business needs, operational challenges, and decision-making processes.
• Preparation and delivery of high-level company and solution presentations tailored to client business objectives.
• Leading and closing long-cycle B2B deals, including multi-service outsourcing contracts.
• Direct participation in client negotiations, executive-level meetings, and, when required, on-site visits and business trips.
• Participation in tenders, RFPs, and strategic sourcing processes.
• Representation of the company at industry conferences, exhibitions, and professional events.
• Development of partner relationships in assigned regions and building long-term cooperation models.

Required Skills and Qualifications:

• 2+ years of proven experience in B2B business development or enterprise sales within European or US markets.
• Hands-on experience selling complex services or solutions (BPO, CX outsourcing, SaaS, digital or technology-enabled services is a strong advantage).
• Proven track record of closing high-value B2B deals with long sales cycles.
• Strong consultative selling skills, including stakeholder management, needs analysis, and solution positioning.
• High-level negotiation and presentation skills; ability to communicate confidently with senior and C-level stakeholders.
• English language knowledge: fluent or close to native.