Cards and Acquiring Operations Manager

We are looking for a Cards and Acquiring Operations Manager to join the Banxe team.

In this role, you will be responsible for the day-to-day operational support of card issuing and acquiring products, reporting, reconciliation, and continuous improvement of card-related processes.

Key Responsibilities:

• Day-to-day operational support of card issuing and acquiring products: process monitoring, client and partner support.
• Reporting analysis and interaction with card systems, including settlement schemes, transaction tracking, and performance monitoring.
• Participation in incident investigations and preparation of responses to client and partner inquiries.
• Contribution to product improvements: analysis of transaction declines and failures, drafting of enhancement requirements.
• Reporting and reconciliation: preparation of regular reports, verification of commission and balance calculations, transaction data review, and financial reconciliation.
• Ensuring compliance with card scheme requirements (e.g., MasterCard).

Requirements:

• Higher education in finance, economics, or technical disciplines.
• Around 5 years of experience in a bank, payment institution, or fintech company working with card issuing and/or acquiring.
• Excellent knowledge of Excel (formulas, pivot tables, data logic) and understanding of the technical side of financial processes.
• Strong analytical thinking, attention to detail, ability to structure data and draw conclusions based on figures.
• Experience working with financial and operational reporting, calculations, reconciliation, and banking ledger systems.
• Ability to interpret transaction logs and analyze transaction flows.
• Proactiveness, systems thinking, and readiness to implement improvements.

Nice to Have:

• Experience interacting with international card schemes (Visa / MasterCard) on compliance-related matters.
• Understanding and/or hands-on experience with anti-fraud systems and scheme compliance rules.
• Participation in projects related to launching or enhancing card issuing and acquiring products.

We Offer:

• A role in a fast-growing, tech-driven fintech company.
• Competitive salary and flexible working format.
• A team of professionals with international experience.
• 20 working days of paid vacation, plus 10 paid sick leave days/days off + 8 paid, and public holidays per year.
• A friendly and supportive team atmosphere.
• Opportunities for career growth and strong professional development.