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Zoho Implementation Business Analyst (Hands-on Builder)

  • SQL (Zoho Analytics)
  • Zoho CRM
  • Zoho Projects
  • Zoho Books
  • Zoho Flow
  • Deluge
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Опис вакансії

We’re a consulting team delivering end-to-end Zoho operating systems for multiple clients. We’re hiring a business-first Zoho Implementation Business Analyst who can lead discovery and then build the solution using Zoho configuration, automation, Deluge, Zoho Flow, and Zoho Analytics (SQL).

What you’ll deliver:

Integrated workflows across:

  • CRM / customer lifecycle: lead → deal → customer, quoting, pipeline hygiene
  • Finance processes: vendors, AP/AR, invoicing, payments, revenue & cost tracking
  • Project management: project setup, tasks/milestones, delivery workflows, change orders
  • Analytics: dashboards and KPI reporting combining CRM + finance + projects using Zoho Analytics + SQL

Responsibilities

  • Run discovery workshops and translate needs into clear To-Be processes, requirements, and acceptance criteria
  • Design scalable data models (modules/fields/statuses/relationships) and governance rules
  • Implement solutions hands-on:
  • Custom fields/modules, layouts, validation, roles/permissions
  • Workflows, Blueprints, approvals, templates, alerts
  • Zoho Flow orchestration and integrations
  • Deluge scripts (buttons, scheduled functions, cross-module logic, logging/error handling)
  • Build Zoho Analytics datasets, SQL views, and executive/operational dashboards
  • Execute UAT, rollout, and user enablement (SOPs + training)

What we’re looking for

Strong business analyst who can also build (we prefer business depth over «pure coder»)

  • 3+ years BA/solutions/implementation experience
  • Hands-on with Zoho CRM plus 2+ of: Books, Projects, Flow, Analytics, Creator
  • Comfortable writing Deluge and SQL (Zoho Analytics)

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