CRM Specialist

We are looking for a Junior Retention Specialist who wants to grow in CRM and retention marketing within the online casino industry. In this role, you will work on player retention and reactivation, launch communication campaigns, and learn to make data-driven decisions.

Responsibilities

● Assist in launching retention campaigns (email, push, SMS, in-app)

● Work with player segmentation using predefined templates

● Participate in creating welcome, reactivation, and win-back flows

● Set up bonus offers (free spins, cashback, deposit bonuses)

● Collect and analyze basic retention metrics

● Prepare reports and presentations on campaign performance

● Collaborate with CRM, marketing, and analytics teams

Requirements Must-have:

● Confident skills in Excel / Google Sheets

● High attention to detail and sense of responsibility

● Willingness to work with large data sets

Nice to have:

● Strong plus: experience with CRM platforms / Customer.io

● Any experience in iGaming / Betting / Gaming

● Internship or junior-level experience in marketing or CRM

● Basic understanding of retention, LTV, and churn

Why Join Us:

● Competitive pay based on your experience and professional background.

● Paid sick days and vacation days.

● Official holidays — days off.

● Healthy lifestyle benefits.

● Opportunity for professional growth.

● Be part of a results-driven team where knowledge sharing and collaboration are part of our culture.

● Contribute to ambitious projects in a high-growth company with space to make a visible impact.

● Learn, grow, and thrive alongside industry professionals with valuable insights to share.