Account Manager (3D Rendering Services)

We are seeking an organized, proactive, and customer-focused Account Manager to oversee US based client relationships and manage project deliverables in the 3D rendering domain. In this role, you will serve as the primary point of contact between clients and Project Managers, ensuring that all projects are executed on time, on budget, and to the highest quality standards. The ideal candidate will have strong communication skills, a passion for 3D visualization, and the ability to handle multiple projects simultaneously.

Key Responsibilities

1. Client Relationship Management
   • Act as the main liaison for clients, responding promptly to inquiries and providing regular project updates. This includes emails, project zoom meetings, check-in zoom meetings.
   • Build and maintain long-term relationships by understanding client goals, offering tailored solutions, and ensuring their satisfaction.
2. Project Coordination
   • Coordinate with the Project Managers to set project timelines, milestones, and deliverables.
   • Track progress and address potential bottlenecks to keep projects on schedule.
3. Resource Allocation & Budgeting
   • Collaborate with internal departments to determine resource needs and ensure projects stay within allocated budgets.
   • Negotiate costs and service agreements with clients, balancing profitability with client satisfaction.
4. Quality Assurance
   • Review project drafts and final outputs for accuracy, consistency, and alignment with client expectations.
   • Communicate feedback to the production team, ensuring quality standards are met or exceeded.
   • Be the client voice in the company, defend their interests.
5. Strategic Growth & Upselling
   • Identify opportunities to enhance clients' experience through additional or upgraded services.
   • Propose new solutions or technologies to help clients achieve their visual and marketing objectives.
   • Maintain client database and deal flow
   • Participate in client seasonal communication

Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration, Marketing, Design, Architecture, or a related field.
• Experience: Previous experience (2−4 years) in account management, project management, or customer success, preferably in a creative or technical environment (such as 3D visualization or architectural services).
• Technical Skills:
  • Basic understanding of 3D rendering processes and software (e.g., 3ds Max, V-Ray, SketchUp, or similar).
  • Proficiency in standard business software (e.g., Microsoft Office, G Suite, project management tools).
• Soft Skills:
  • Strong communication, negotiation, and interpersonal skills.
  • Excellent organizational abilities with a keen attention to detail.
  • Proven problem-solving capabilities, especially under tight deadlines.
  • Ability to handle multiple concurrent projects and prioritize tasks effectively.
• Language Skills: Fluent in English (both written and oral). Additional language skills are a plus.

Work Environment & conditions

• Remote work.
• No business trips
• 5-day working week Mon-Fri 13:00−22:00 Kyiv time
• 24 vacation days and five sick leaves.
• Ukrainian national holidays are days off
• A flexible payment system (base rate + commission).
• Work on projects from Europe and the USA.
• Participation in various projects and rapid skill development.
• Access to training materials.