Менеджер, менеджерка з розвитку ринкових систем

Будь ласка, надсилайте свої резюме: Market Development Manager | Mercy Corps Ukraine

The Position

The primary objective of this role is to develop and oversee a portfolio of MSD-aligned financial sector interventions that address structural barriers in access to finance and stimulate sustainable market-level outcomes. This includes leading pilot design, negotiating strategic partnerships, structuring co-investment models, and ensuring effective implementation, adaptive management, and results tracking.

A further objective is to influence systemic change within the financial ecosystem by strengthening market relationships, shifting incentives, and promoting scalable models that expand inclusive finance for MSMEs and underserved populations. The Manager will contribute to sector-level learning, strategic positioning, and evidence generation to inform programmatic decision-making and future investment.

The Market Development Manager provides strategic leadership for the design, implementation, and scaling of Market Systems Development (MSD) interventions within the financial services sector. The role is responsible for shaping the sector strategy, identifying high-impact systemic constraints, and building a robust pipeline of commercially viable pilot initiatives that strengthen financial market performance, inclusion, and resilience.

As a senior representative of the program, the Manager leads engagement with financial institutions, fintech companies, investors, regulators, and industry bodies to catalyze sustainable market change. The position ensures that interventions align with partner incentives, crowd in private-sector investment, and contribute to long-term systems transformation rather than short-term gap filling.

Essential Responsibilities

The Market Development Manager will drive the development and implementation of market system interventions aimed at expanding inclusive access to digital solutions, financial products, and economic opportunities. The Market Development Manager will lead the design, testing, and scaling of Market Systems Development (MSD) interventions in Ukraine’s financial sector. The role focuses on identifying systemic constraints in access to finance, co-creating pilot solutions with financial institutions and market actors, and coordinating implementation to strengthen inclusive and sustainable financial markets.

Strategic Market Leadership & Opportunity Identification

• Lead ongoing analysis of Ukraine’s financial services ecosystem, including banking, non-bank financial institutions, fintech, MSME finance, digital financial services, and capital market dynamics.
• Identify systemic constraints, incentive misalignments, and structural bottlenecks affecting MSMEs, vulnerable populations, and underserved regions.
• Translate market intelligence into a coherent sector strategy and prioritized intervention pipeline aligned with Market Systems Development (MSD) principles.
• Position the program strategically within the financial ecosystem by identifying leverage points for systemic change and private-sector crowd-in.

Portfolio & Pilot Strategy Development

• Design and oversee a portfolio of MSD-compliant pilot initiatives addressing barriers in access to finance, risk-sharing mechanisms, financial product innovation, and digital financial inclusion.
• Define robust theories of change, results chains, and system-level outcome metrics for each intervention.
• Ensure pilots are commercially grounded, incentive-compatible, and structured for sustainability and scale from inception.
• Assess financial, operational, and reputational risks and ensure mitigation strategies are integrated into pilot design.

Market & Opportunity Analysis

• Monitor trends in Ukraine’s financial services ecosystem (banking, non-bank financial institutions, fintech, MSME finance, digital financial services).
• Identify systemic constraints affecting MSMEs, vulnerable groups, and underserved regions.
• Translate market insights into intervention concepts aligned with MSD principles.

Pilot Design & Development

• Develop pilot concepts addressing barriers in access to finance, risk-sharing, digital finance adoption, or financial product innovation.
• Define clear theories of change, results chains, and success metrics for each pilot.
• Assess commercial viability and incentives of market actors before pilot launch.
• Partnership Development & Management
• Identify and assess potential partners, including banks, MFIs, fintech companies, credit unions, business associations, and guarantee facilities.
• Lead due diligence and partner selection processes in coordination with technical and compliance teams.
• Facilitate co-creation sessions with market actors to identify shared interests, validate incentives, and design commercially viable interventions.
• Negotiate partnership roles, cost-share structures, deliverables, and sustainability plans.

Stakeholder Influence & Systems Change

• Engage senior-level regulators, policymakers, sector associations, and ecosystem actors to address structural constraints and enable market-enabling reforms.
• Identify opportunities to crowd in additional market actors, investment capital, and replication pathways.
• Strengthen market relationships and promote models that influence incentives, behaviors, and competitive dynamics within the financial sector.

Monitoring, Evidence & Learning Leadership

• Guide the development of intervention-level and sector-level metrics in collaboration with the MEL team, capturing behavioral change, business practice shifts, investment mobilization, and systemic effects.
• Oversee documentation of market shifts, partner performance, and emerging evidence of systems change.
• Lead preparation of strategic progress updates, learning briefs, and sector insights for senior management and donors.
• Promote cross-team learning, strategic reflection, and continuous improvement across the financial services portfolio.

Managerial Responsibilities

• Provide direct supervision, technical guidance, and performance management to team members.
• Lead annual work planning and budgeting processes for the financial services portfolio, ensuring strategic alignment with program objectives and donor requirements.
• Oversee resource allocation across pilots and partnerships, ensuring efficient use of program funds and achievement of cost-share targets where applicable.
• Support recruitment, onboarding, mentoring, and professional development of team members to strengthen sector expertise and MSD capacity.
• Contribute to program-level strategic planning, reporting, and representation with senior stakeholders and donors.

Safeguarding responsibilities

• Actively learn about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practice the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourage openness and communication in their team; encourage team members to submit reports if they have any concerns using reporting mechanisms, e.g., Integrity Hotline and other options.

Minimum Qualification & Transferable Skills

• Master’s degree in Finance, Economics, Business Administration, Public Policy, International Development, or a related field (or equivalent combination of education and senior professional experience).
• Minimum 5−7 years of progressive professional experience in financial sector development, banking, investment, fintech, MSME finance, or market systems development programs, including experience at a strategic or leadership level.
• Demonstrated experience designing and implementing market-based pilots or financial products (e.g., MSME lending schemes, risk-sharing instruments, digital finance solutions).
• Strong understanding of Market Systems Development (MSD) principles, systems thinking, and sustainability frameworks.
• Experience engaging and negotiating with financial institutions, including banks, MFIs, fintech companies, or investment actors.
• Proven ability to develop theories of change, results chains, and performance indicators for financial sector interventions.
• Familiarity with Ukraine’s financial sector and economic recovery context strongly preferred.
• Experience working on donor-funded programs (e.g., USAID, FCDO, EU) is an asset.
• Fluency in Ukrainian and professional proficiency in English required.

Success Factors

The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as have high emotional intelligence, constructive communication skills and proven experience with capacity building. They will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions

The position is based in Kyiv or Lviv or Dnipro or Odesa and it requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. During the field trips living conditions will be adjusted to the field conditions.

Deadline for submission of applications: 10 March 2026

Тільки попередньо відібрані кандидати будуть запрошені на співбесіду.

Ласкаво запрошуємо осіб з інвалідністю та ветеранів відгукнутись на цю посаду.

Mercy Corps створило робоче місце для працевлаштування осіб з інвалідністю та ветеранів, та належні умови праці для цієї вакансії, але це не обмежує коло осіб, які можуть подаватись на цю вакансію.