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Dispatcher

  • Ведення CRM
  • Відповідальність
  • Організаторські здібності
  • Продаж
  • Уміння працювати в режимі багатозадачності
  • Технічна підтримка користувачів
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Опис вакансії

DS Cleaning is a US-based residential and commercial cleaning company. We are looking for a reliable and communicative dispatcher to join our remote team and help us deliver an outstanding experience to our clients.

Schedule:Monday-Sunday, 9:00 AM — 4:00 PM EST (2:00 AM — 9:00 AM Kyiv time)

Responsibilities:

  • Handle incoming leads via calls and messages; convert prospects into booked clients
  • Schedule and confirm cleaning appointments with new and existing clients
  • Build and manage daily schedules for cleaning teams
  • Support cleaners during shifts: provide instructions, handle last-minute changes
  • Coordinate cancellations, reschedules, and urgent situations
  • Maintain accurate records in the company CRM
  • Send follow-up messages to clients after completed jobs

Compensation:

  • $500/month base pay + bonus for every new client booked
  • Fully remote position

Requirements:

  • Fluent English — both spoken and written (you will communicate directly with US clients)
  • Strong organizational and multitasking skills
  • Reliable internet connection and ability to work during daytime EST hours
  • Responsible, calm under pressure, and detail-oriented

Nice to Have:

  • Experience working with US-based service companies (cleaning, landscaping, HVAC, home services, etc.)
  • Background in dispatching, customer support, or sales

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