Вакансия от 14 января 2019

Technical Communication Intern

SoftServe  VIP 
IT; 250–1000 сотрудников
Контактное лицо:
0 800 60 3000
Вид занятости:
полная занятость
опыт работы от 2 лет, высшее образование

Описание вакансии

Job Purpose:

Our company is looking for a smart technical communicator (if you are a technical writer, it is also an excellent fit), who is expected to be working in cross-functional teams or to be involved in SoftServe own projects. Our job opening is ideal for people with a strong focus on experiencing and taking on new challenges each day, being flexible enough to quickly understand and grasp the complexities and specifics of the IT processes, and, at the same time, to be ready to accept the allocated responsibilities with energy and dedication.


  • Create and update technical documentation, guides, instructions for a set of projects
  • Help teams with the UI text review
  • Create and manage help systems
  • Develop and create diagrams, screenshots, and charts
  • Develop videos and design infographics


  • Excellent communication, written, and negotiation skills
  • Good analytical skills
  • Understanding of Agile (SCRUM) methodology
  • Understanding technical documentation tools (ATCS, MadCap Flare, Zendesk, screen-capturing tools)
  • Ability to plan, estimate, and manage own tasks
  • Understanding of HTML, CSS, XML, and script languages will be a plus
  • English level — Advanced-Proficient
  • Good analytical thinking
  • Decision making
  • Result orientation
  • Detail orientation
  • Flexibility
  • Responsibility
  • Good team player
  • Self-organization
  • Ready to learn new technologies

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