Accounts Receivable Administrator

Accounts Receivable Administrator

Serve Freight | Remote (Ukraine) | Full-time | Entry-level

About Serve Freight

Serve Freight is a US-based freight brokerage. We move freight across the US for industrial

customers, project cargo shippers, and freight forwarders. Our team is split between the US and Ukraine.

The role

Entry-level Accounts Receivable Administrator to support our finance and accounting team.

You’ll create invoices, send them to customers, follow up on payments, and keep records

updated. Daily tasks will be assigned and reviewed by the finance team.

What you’ll do every day

Invoicing

• Create customer invoices in QuickBooks Online

• Attach supporting documents (rate confirmation, bill of lading, proof of delivery)
• Send invoices to customers by email and through customer portals
• Confirm customer receipt

Payment follow-up

• Call US customers to remind them about unpaid invoices using provided scripts

• Send reminder emails on a defined schedule
• Document customer payment commitments
• Escalate payment problems or disputes

Recording payments

• Match incoming payments to invoices in QuickBooks
• Mark invoices as paid
• Flag unmatched payments for review

Daily updates

• End-of-day summary covering invoices created, customers called, payments received,

and any open items

What you need

Required:

• Working command of the English language.

• Comfortable with computer, email, and Excel
• Available to work US Eastern Time hours (8−5pm ET)
• Reliable internet and a quiet place for customer calls

What we’re looking for:

• Reliable, on time, finishes tasks
• Careful with details
• Friendly and clear on the phone
• Asks questions when something isn’t clear

Logistics

• Hours: 8 hours/day, Monday-Friday, including 14:00—18:00 Kyiv time
• Location: Remote, Ukraine
• Tools: QuickBooks Online, Outlook, Excel, Slack
• Pay: Hourly USD rate