Контактная информация

Соискатель указал эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10339748/

Опыт работы

SDR (Sales Development Representative)

с 05.2025 по 11.2025 (7 месяцев)
Foxycode.tech, Remote (IT)

•Sent high-converting proposals and tailored bids on Upwork to attract and close qualified clients
•Managed client communication, discovery call scheduling, and follow-ups to move leads through the pipeline
•Worked closely with internal teams to align client needs with service delivery and timelines
•Responded to objections, handled negotiation, and supported deal closing processes
•Maintained strong organization of lead status, next steps, and client expectations

Key Achievements
•Improved lead response speed and consistency through structured follow-up workflow
•Helped increase booked calls through stronger proposal messaging and client handling

Sales Executive Assistant

с 01.2025 по 04.2025 (4 месяца)
U1Core, Remote (IT)

•Managed daily updates and tasks inside the CRM system, ensuring accurate lead tracking
•Followed up with warm and cold leads using structured outreach and sales support workflows
•Prepared sales reports, documentation, and meeting summaries for the Head of Sales
•Supported operational tasks including scheduling, follow-ups, reminders, and internal coordination
•Ensured smooth execution of sales activities by maintaining clear reporting and pipeline visibility

Key Achievements
•Increased CRM accuracy and efficiency by maintaining clean and updated records
•Improved follow-up consistency and lead tracking across multiple prospects

Social Media Manager and Community manager

с 09.2024 по 12.2024 (4 месяца)
Mempool Ventures, Remote (IT)

Managed company social media pages and content planning for consistent brand visibility
•Created content ideas, captions, and posting schedules to improve engagement and reach
•Handled comments, DMs, and community interaction to maintain customer trust and activity
•Supported marketing campaigns and promotions using targeted content strategies
•Reviewed performance and optimized content based on what audience responded to best

Key Achievements
•Increased engagement by improving content structure, consistency, and audience interaction
•Helped strengthen online brand presence through regular posting and promotional campaigns

Customer support representative

с 03.2024 по наст. время (1 год 11 месяцев)
Ardmor Inc, Remote (Construction, architecture, interior design)

Delivered exceptional customer engagement by handling high volumes of incoming calls and emails, ensuring prompt, professional responses to inquiries about products and services.
•Qualified leads and consistently scheduled appointments, averaging 65+ appointments per week, directly contributing to sales pipeline growth.
•Maintained precise and detailed customer records in the CRM system, improving data accuracy and supporting efficient sales follow-up. •Collaborated seamlessly with sales representatives and technicians, ensuring smooth communication flow and on-time service delivery. •Provided clear and accurate product/service information, enhancing customer understanding and boosting satisfaction.
•Achieved and exceeded performance targets in lead qualification and appointment setting, helping drive increased conversions and repeat customer engagement.

Operations manager and Social media manager

с 09.2023 по 09.2024 (1 год)
De Tech Hub, Remote (Public and business services)

Provide inspired leadership for the organisation.
Make important policy, planning, and strategy decisions.
Running Facebook and Instagram ads
Created a google profile and successfully put business on the map.
Create educative and entertaining reels.

Social media manager(Part-Time Remote)

с 05.2022 по 12.2022 (8 месяцев)
Nvir World, Remote (IT)

Broadcasting the release of the Nvir world token and web3 game on twitter, facebook and telegram.
creating relevant hashtags to promote the reach of post.
Constant communication with participants on the telegram group chat.
Daily post on various social media platform.
Hosting live quiz on discord channel.

Sales manager (Remote)

с 01.2022 по 07.2023 (1 год 7 месяцев)
About The Tech Inc., Remote (IT)

Quoting leads
Calling, texting and email quotes to customers
Call missed calls, answer messages
Booking/making reservations for customers,
Following up with customers who are yet to sign confirmation documents.
Raising of customers to get a good deposit for the company
Dispatching of orders on CD
following up with dispatch to make sure the gadget is picked up at the exact pickup address
Tracking customers' gadgets and providing updates to customers.
Updating customer information on the CRM system.
Following up with the billing department to make sure the customer's card has been charged after pickup.
And other responsibilities as assigned by my supervisor.

Customer support representative (Remote)

с 01.2020 по 12.2021 (2 года)
Bemudo Automotive, Louisvile,KY,USA, Remote (Auto business and auto service)

Was the first line of support for all clients and supported them on their car repair journey via text, phone and live chat.
Understanding customer needs and offering other services based on those needs.
Reaching out to new leads.
Managing clients in CRM.
Scheduling customers with client calendar.
Providing information about pricing.
Creating predefined reports to update clients.

Customer support representative

с 12.2018 по 11.2019 (1 год)
Nigerian Meotrological Agency(NIMET), Nnamdi Azikwe International Airport, Abuja,Nigeria, Abuja (Transportation and logistics)

Provided accurate and timely weather information to airline dispatch that ensured safety of lives and property to over 50 airliners.
Taking incoming calls and providing METAR report
Providing information about weather parameters
Attending to airline dispatch and providing TAF report

Образование

University of Ilorin

Geography and Environmental Management, ilorin
Высшее, с 2014 по 2018 (4 года)

Community secondary school

Abuja
Среднее, с 2008 по 2014 (6 лет)

West African Senior School Certificate

Дополнительное образование и сертификаты

Project Management Professional (PMP)

6 months

Analyzing and Visualizing Data with Microsoft Excel

3 months

Public Speaking and Presentation Course

6 weeks

Знания и навыки

• Purposefulness
• Creativity
• Canva
• Ability to analyze
• Creating Reels
• Shooting stories
• Content plan development
• Setting up targeted advertising
• Management of social networks
• Facebook Ads Manager
• InShot
• MS Excel
• Concentration
• Communicability
• Data analysis
• Copywriting
• Management of CRM
• Ability to work in multitasking mode
• Self-growth
• Conducting online chats
• Receiving incoming calls
• MS Office

Знание языков

• Английский — свободно
• Немецкий — начинающий