Esther

Esther Theresa Gbekwosai
Jesubi
Warehouse worker
Female Hungary, Budapest, Budapest

Citizenship: Nigeria
I am hardworking, open minded, well-organized, committed to self-
Contact development and eager to learn new skills. With a strong sense of
responsibility, Principled, as I have strict adherence to code and
conduct. Easy to get along with, focused and eager to learn new things.
Also, I work well with anyone and can adapt to any environment.
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Professional Experience

Skills Warehouse worker
Express One
Nov 2022 - Present | Part-Time
Project Management
Microsoft Office Sorted the packages into different shapes and sizes, prevented the
packages from being sent to the wrong location and repaired damaged
Adaptability and flexibility
packages.
Detail oriented
Time Management Sales Manager
Prod Export | Remote
Multi-tasking
Jun 2021 - Sep 2022
Data Entry
Teamwork Called companies with which the company has worked with previously
so they can place their orders and introduced the company’s products
Communication Skills to new companies.

Languages Customer service representative
Housing Solutions | Remote
Apr 2019 - Mar 2021
English
Native - 05
Handled inbound calls and returned missed calls from interested
clients, provided full details and explanation about the company’s
Russian services, advised clients on what service to choose and the next step to
Beginner - 01
take, handled complaints from clients and transferred call from clients
who have accepted to work with the company to a partnering law firm.
German I contributed to the team exceeding its quarterly targets by consistently
Beginner - 01
maintaining top performance in call resolution times and customer
satisfaction ratings. I also achieved an average customer satisfaction
score of 95% over a 12-month period, surpassing the team goal by 10%.

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 Call operator
Coin Bits | Remote
Sep 2016 - Apr 2019 | Part-Time

Interviewed interested applicants, timely returned missed calls of applicants and employees, gave feedbacks to
my supervisor pertaining to applicant complaints or remarks, connected with interested applicants, paid
attentions to their concerns, clarified them on the nature and description of the job and helped solve their
problems and reported to my supervisor summary of work at the end of the day. I mentored 3 new call operators,
focusing on advanced communication strategies.

Educational History

MSc in Public Health
University of Debrecen
Sep 2022 - Jan 2024

Doctor of Medicine
Zaporizhzhia State Medical
University
Sep 2013 - Jul 2019

Certifications

Diploma in Project Management
Alison
Mar 2024

Data Entry Tools and Techniques
Alison
Mar 2024

Diploma in Customer Service

Feb 2024

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