Людмила

Liudmila Tkachenko
Hospitality Professional

EDUCATION
Zaporizhian National Technical University – Ukraine

• Master of Finance – March 2010

PROFILE
SKILLS
• Excellent knowledge of accounting
Adaptable and efficiency-oriented
professional with over 13 years of • Experienced PC user
combined experience in business, • Public speaking
finance, tourism, travel agency, and • Stress resistance.
hospitality management. An influential • Excellent communication skills
communicator who can guide cohesive • Mail management.
teams towards shared goals and • Phone etiquette.
achievement. • Guest oriented.

CONTACT WORK EXPERIENCE
Phone:
[открыть контакты](см. выше в блоке «контактная информация») Sales Coordinator

KANDIMA, MALDIVES
WhatsApp: https://kandima.com/
[открыть контакты](см. выше в блоке «контактная информация») January 2024 – March 2025

Email: [открыть контакты](см. выше в блоке «контактная информация») • Managing and processing sales orders.
• Coordinating Sales team activities and schedules.
• Providing administrative support to sales team.
LANGUAGE • Generating sales reports and analyzing sales
data.
English • Liaising with customers to address inquiries and
Russian resolve issues.
Ukrainian • Assisting in the preparation of sales
presentations and proposals.
• Monitoring inventory levels and coordinating with
purchasing department.
• Supporting marketing efforts by organizing
promotional events and materials.
• Collaborating with other departments to ensure
efficient sales operations.
 Guest Relations Officer
HOBBIES BRENNIA KOTTEFARU, MALDIVES
https://brennia.com/
Traveling February 2022– November 2023
Listening to Music
Swimming • Review the arrivals list to welcome guests.
Reading dancing • Attend to VIP guests and answer their inquiries.
• Provide information about amenities, areas, and venues
and promote services.
• Anticipate guest needs and build rapport with guests.
• Assist guests with certain tasks, i.e. confirming travel
arrangements, taking messages, etc.
• Ensure compliance with health and quality
NON-RELATED REFEREES standards.
• Moving with Opera PMS

Mr. Asim Ibrahim
Front Office Manager Top Travel Agent
Brennia Kottefaru
Maldives ANEX TOUR, KYIV, UKRAINE.
https://anex-agency.com.ua/
Mob: 9337137
May 2017 - February 2022

• Advising clients on travel products.
• Selection of the tours by the wishes of the clients.
• Preparation and execution of travel documents.
• Booking tours and tracking mutual settlements.
• Managing the clients from the booking stage till
return from the trip.

I hereby certify that the above Chief Accountant
information given by me is correct and
accurate to the best of my knowledge FARM KOLOS, KYIV, UKRAINE.
and belief. https://uazerno.com/
April 2014 – June 2015

• Organizes work on setting up and maintaining
accounting records of the company.
• Forms accounting policies.
• Heads the work: on the preparation and approval of the
Liudmila Tkachenko working plan of accounts of accounting.
• Manages the formation of the accounting
information system.
• Ensures timely and accurate reflection of business
transactions on accounting accounts.