Prisca
Customer service manager
- Возраст:
- 33 года
- Город:
- Харьков
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Sex: Female Address :Plot 552 Peugeot line, Apo New
Date of Birth :10th August 1990 Site
Marital status :Married Abuja.
LGA : Bende Email :[
State of Origin : Abia State Tel: [
Personal Profile
The important thing for me in work is that I do things I love. My unique
qualities are that I’m flexible, friendly and helpful . My Eight years of
intermittent work experience cuts across
Human Resource Manager, Customer service, teaching, secretarial and
social media management. My core work strength are; good analytical,
attention to details and thorough in assigned scopes and roles with good
phone and people oriented ethics.
MY EDUCATION
FEDERAL POLYTECHNIC NEKEDE, OWERRI, IMO STATE.
Library & Information science -HND-2014
Library & Information science -OND-2011
Government Secondary School
Abua, Rivers State -SSCE
MY WORK EXPERIENCE
Rosemech Physiotherapy Clinic @ Garki Hospital, Abuja.
Human Resource Manager (2018 till date)
● Plans, direct, and coordinate the administrative unit of the organization
● Represents the Managing Director in official meetings in her absent
● Coordinate the purchase and sales of Consumables,
Orthopedics/Physiotherapy Aids and Hospital equipment by the
organization
● Acting account manager of the organization
● Acting Personal Assistant to the Managing Director.
Nigeria Army School of Artillary (NASS)
Government Secondary School. (Kachia)
School librarian / English teacher (NYSC Programme) (Oct. 2015 - Oct.
2016)
● Head librarian,
● English subject teacher for senior secondary classes
● Examiner.
Rosemech Physiotheraphy Clinic (Nov 2014-Sept 2015)
● Admin personnel
● Front desk receptionist
● Customer service personnel
● Social media manager 2008
TRAINING AND CERTIFICATE OBTAINED
Printing And Publishing Processes
● Assumpta Publishing House Owerri 2015
● National Youth Service Corps.
Certificate of completion-2016
● CERTIFICATION EDGE
● Strategic HR Masterclass - 2020
NATIONAL INFORMATION TECHNOLOGY
DEVELOPMENT AGENCY
● Content Creation - 2021
CAREER HIGHLIGHTS
Increased GSS Kachia English pass rate in WAEC from 13%-18% as
English teacher (2016)
Commander's award, Best Corp member at Nig Army School of Artillary
2016
Increased client/company interaction by 40% from Jan-July 2015 at
Rosemech physiotherapy.
Introduced social media as a way of client/customer interaction including
complaint, inquiries, booking
appointments, etc (Rosemech physiotherapy 2015)
PUBLISHED/UNPUBLISHED WORK
The role of Reprographic sections in modern organizations.
Effect of Serials publications in special libraries.
OTHER COMPETENCE/SKILLS & ATTRIBUTES
Adept at Microsoft office suite
Good command of secretarial ethics & skills
Efficient knowledge of social media tools.
HOBBIES
Interacting, networking and passion to learn
REFERENCES
Excellent references available on request.
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