Контактная информация

Соискатель указал телефон , эл. почту, адрес и Instagram.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9977080

Опыт работы

RETAIL ASSOCIATE

с 03.2022 по 12.2022 (9 месяцев)
Minso, Lagos,Nigeria (Retail)

• Responded to customer inquiries about products and services, adeptly aiding in locating items and highlighting key products.
• Voluntarily undertook additional shifts during peak seasons, ameliorating staffing shortfalls.
• Offered enthusiastic assistance both in-store and via telephone, consistently surpassing customer expectations.
• Prioritized customer assistance over routine tasks, exhibiting dedication to customer satisfaction.
• Arranged merchandise in an appealing manner to captivate customer attention.

Event waiter

с 03.2022 по 12.2022 (9 месяцев)
Treatcruise event company, Lagos,Nigeria (Hotel and restaurant industry)

• Exemplified top-tier guest service delivery within a fast-paced event environment.
• Proficiently catered to guests with finesse, ensuring the timely and smooth service of food and beverages.
• Meticulously arranged event spaces and table settings to perfection.
• Managed inventory effectively, guaranteeing a constant supply of delectable treats and drinks for attendees.
• Proactively attended to guest inquiries, promptly resolving concerns and cultivating a positively memorable experience.

CUSTOMER SUPPORT REPRESENTATIVE

с 01.2021 по 01.2022 (1 год)
MD Pharmaceutical, Kharkiv (Medicine, pharmacy)

• Engaged with a substantial volume of customers 500+ via phone, email, and the website, extending comprehensive and invaluable information.
• Exemplified professionalism in handling customer interactions, consistently earning laudatory feedback.
• Escalated intricate issues to supervisors or pertinent departments, ensuring rapid and effective solutions.
• Executed orders, returns, and exchanges with precision and efficiency.
• Conducted comprehensive research on company products, enhancing expertise to provide adept and tailored responses to customer queries.
• Methodically documented customer interactions, meticulously updating the CRM system to ensure a well-rounded view.
• Collaborated harmoniously with team members, contributing cohesively to the attainment of collective goals.

Образование

O.M. Beketov National University of Urban Economy in Kharkiv

Architecture, Kharkiv
Высшее, с 2019 по 2023 (4 года)

As an architectural student, I
- Designed diverse structures using CAD software, merging aesthetics and function.
- Created physical models to visually express design concepts.
- Analyzed project sites, considering environmental factors and context.
- Produced detailed architectural drawings and construction documents.
- Presented designs eloquently, using visuals and clear explanations.
- Researched architectural styles, sustainability, and historical influences.
- Gained proficiency in architectural software like ArchiCad
- Understood structural principles to ensure safety and stability.
- Benefited from critiques, refining my work through constructive feedback.
- Brainstormed and sketched initial design ideas.
- Explored urban planning's impact and integrated sustainable practices.
- Explored architectural history, from iconic figures to movements.

Знания и навыки

Знание языков

Английский — свободно