Олександр

Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10676888

Опыт работы

Technical support engineer

с 08.2019 по 05.2024 (4 года 9 месяцев)
mlsdev, Київ (IT)

-Monitoring of server infrastructure (CloudWatch), handling
team tickets with established SLAs (Service-now ticket
system), processing requests in Slack channels, writing
documentation for escalating work requests (Confluence).
-Debugging issues with mobile application and internal
system (backoffice), utilizing tools such as Kibana / Datadog.
-Also explored new services and their capabilities: Gitlab -
CI/CD setup.
-Keycloak - deploying the service on a server (Ubuntu).
Configuration and setup of mobile app login.
-Codemagic - Learned and configured for testing. After
merging the working branch in Gitlab, the service
automatically builds the mobile app version, runs automated
tests, and publishes the app on the Play Store.
-Jenkins - Installation on a server (Ubuntu), setup for testing.
-Deploying servers (Ubuntu) on DigitalOcean. Configuration
and maintenance.
-Cloudflare - Configuration for websites.
-Installation of Elasticsearch, Logstash, and Kibana (Elastic
Stack) on Ubuntu.
-Working with Hetzner hosting (installation and maintenance
of Tomcat web server).
-Working with AWS services (Setting up EC2 instances,
configuring backups, load balancing.) Configuring server load
monitoring (CloudWatch).

System administrator

с 04.2015 по 06.2019 (4 года 2 месяца)
Parimatch, Київ (IT)

-Installation and configuration: Windows Server 2012 R2,
AD, DNS.
-CentOS web servers.
-Setting up local workstations (Windows 10, MacOS).
Network infrastructure setup, VPN tunnels (L2TP/IPsec).
-Working with hosting providers, maintaining WP site
structures. Deployment of web servers on CentOS
(Configuration of SSH, SFTP, FTP, Supervisor, MySQL).
Installation and configuration of monitoring systems:
Zabbix, Grafana. Working with MySQL databases. SSL
certificate setup.
-Working with AWS, setting up a virtual web server on
CentOS. Installation and maintenance of the boxed
version of Bitrix24 corporate portal.
-Working in Jira and Confluence. Documentation
management and ticket handling. Implementation of IP
telephony and virtual PBX (Zadarma, Binotel).
-Configuration of hardware phones (Cisco) and softphones
for employees. Working with the Slack messenger.

System administrator

с 03.2014 по 02.2015 (11 месяцев)
Beehive Analytical, Київ (Консалтинг, бухгалтерія, аудит)

-Planning and deployment of a computer network for 50
workstations;
-Installation and configuration of a server based on
Windows;
-Installation and maintenance of CRM system;
-Work with IP telephony;
-Configuration of Cisco and HP ProCurve routers and
switches;
-Staff training (CRM) and technical support;
-Accounting, modernization, inventory, disposal, logging,
and repair of computer equipment;
-Planning, accounting, and procurement of computer
equipment.
-Working with hosting providers, maintaining WP site
structures.

Образование

Полтавський інститут економіки і права

Фінанси та кредит, Полтава
Высшее, с 2007 по 2012 (5 лет)

Знания и навыки

Знание языков

• Украинский — свободно
• Русский — свободно
• Английский — средний

Рекомендации

Марат Закіров

Марат Закіров

PM of Technical Support Team at MLSDev, MLSDev