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Oleksandra Kozyniatko
Quality Control Specialist

Work Experience
09/2022 Contact
Ingenieure Patscheider & Partner
[открыть контакты](см. выше в блоке «контактная информация»)
Architect [открыть контакты](см. выше в блоке «контактная информация») Telegram
-Design the buildings and structures in which we live, work, play, shop... -Draft initial [открыть контакты](см. выше в блоке «контактная информация»)
design sketches and models. -Understanding relevant mathematics, physics, and kozyniatko-49b238217
engineering. -Building with architectural software. -Knowledge of safety regulations
and accessibility standards.

Education
2023 - 10/2023
Star. Appliance Repair National TechnicalUniversityofOiland
Gas. Ivano-Frankivsk
Quality control specialist Specialist of architecture
-Monitored operations to ensure that they meet production standards. -Resolved
2006 – 2012
quality-related issues and adhering to deadlines. -Provided training to the quality
assurance team. -Prepare documentation of the inspection process, which includes
detailed reports and performance records. -Recommended improvement measures
to the process to ensure quality control standards are met. -Guided the team about
Skill
the quality control issues to enhance the quality of the product. -Doing data analysis
Analyze and critical thinking
to locate and fix quality issues.
01/2020 - 05/2022 Problem-solving Staff training and
developmen Critical Thinking
GotYourBack support

Quality control specialist Verbal and written communication
Flexibility Organization, Teamwork,
-Supported the company in maintaining a work environment focused on quality, Responsibility
communication, and collaboration. integration and teamwork -Provided in-depth
analysis of calls and chats providing feedback to agents with recommendations
and guidelines. -Discuss and explain feedback with agents in regular meetings. -
Help agents improve their performance with specific instructions and constant
LANGUAGE
support. -Created reports that reflect support performance. -Participated in
calibration sessions to maintain consistency in internal evaluations. -Developed English
improvement and corrective action plan to bring operations in line with german
requirements. -Preparing and implementing quality assurance policies and ukrainian
procedures -Addressing and discussing issues and proposed solutions with
superiors -Created training materials.
russian

06/2019 - 01/2020
GotYourBack support

Sales agent
-Worked as a sales agent at GotYourBack Support where gained extensive experience
in written and verbal communication skills with people from different countries. With
this position developed emotional stability and the ability to react quickly in a stressful
situation -Launched new projects, and products. -Solved problems or challenges. -
Presented, promoted, and sold products and services.