Kamila

Contact
Kyiv,Ukraine,
[открыть контакты](см. выше в блоке «контактная информация»)
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Skills
• Business strategy
• Team Leadership
• Staff mentoring
• Contract development and management
• Issue and conflict resolution
• Customer-facing leadership
• Democratic leadership
• Agile project management
• Brand management
• Project Management
Education
Restaurant Marrakesh- Lilia Chakova Business Coach
Kyiv, Ukraine
Certificate of Higher Education : Hospitality
2018
Kyiv National Linguistic University
Kyiv, Ukraine
Bachelor of Arts : Philology
2017
• Translation (English)
• Expert in translation (the English language)
#78 High School
Kyiv, Ukraine
Leaving Certificate
2012
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Kamila
Tali
Summary
Detailed Manager effective at creating positive environments where employees can thrive and succeed. Reliable and aware of direct competitors and strategies. Looking for new management role where hard work and dedication will be highly valued.
Experience Manager in a hotel/restaurant complex
Knyazhiy Dvir | Kyiv, Ukraine | Dec 2019 - Aug 2021
• Maintained positive, professional working environment to optimise staff and customer satisfaction.
• Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
• Monitored staff performance, continually seeking ways to improve team delivery for optimised financial success.
• Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
• Supervised and delegated tasks to employees to meet key productivity targets.
Beauty Salon Manager/Owner
MintBearBeautyZone / MandalaBeautyClubKyiv | Kyiv, Ukraine | Apr 2017 - Oct 2019
• Promptly addressed client issues and complains, resolving problems timely and professionally.
• Ensured salon maintained hygienic and safe for customers by directing teams to clean workplaces throughout the day.
• Monitored salon supplies and equipment, promptly ordering new stock when required.
• Ensured beauty treatments met high-quality standards by analysing staff performance and monitoring customer reviews.
• Prepared working schedules for staff, based on contracted hours and scheduled bookings.
Restaurant Manager
Restaurant Marrakesh | Kyiv, Ukraine | May 2016 - Jun 2019
Restaurant manager
Piazza DelGrano | Kyiv, Ukraine | May 2015 - May 2016

Languages
Ukrainian, Russian : First Language:
English : B2 Upper Intermediate
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References
Available on request.

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