Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/12105553/

Опыт работы

Supervisor

с 09.2025 по наст. время (11 месяцев)
Air Arabia, Remote (Transportation and logistics)

Duty Supervisor - Air Arabia Airlines, call center

Customer support representative

с 09.2023 по 09.2025 (2 года)
Air Arabia, Remote (Transportation and logistics)

Support Emails - Back office - Social Media - Live chat support - Complaints

Customer support representative

с 09.2022 по 09.2023 (1 год)
Air Arabia, Remote (Transportation and logistics)

Inbound calls - Inquiries - Complanits - Sales - Customer service

Пауза в карьере

с 01.2022 по 09.2022 (9 месяцев)
Работа над собственным проектом

Пауза в карьере

с 09.2019 по 12.2021 (2 года 4 месяца)
Militry service

IT-specialist

с 03.2015 по 05.2018 (3 года 3 месяца)
MCIT (Minsitry of communication and Information technology - Egypt), Remote (IT)

IT Support - Technology center

Образование

BSc, faculty of commerce

Accounting, Kyiv
Высшее, с 2013 по 2018 (5 лет)

My University and certification are from Egypt - Added Kyin because no other option

Дополнительное образование и сертификаты

TOT, Traine of Trainers

2015, 1 month

First Aid - Egyptian Red crescent

1 Month

MS office specialist

1 Month

IT Support Level 1

MCIT 1 month

Professional Photography

2 Month - Boy scout Egypt

Знания и навыки

• Management skills
• Team management
• Management of CRM
• Active sales
• MS Excel
• Implementation of the KPI system
• Ability to work in multitasking mode
• Organizational skills

Знание языков

• Английский — продвинутый
• Арабский — свободно
• Украинский — начинающий

Дополнительная информация

Volunteering in Humaintarian Aid with the ICRC based in Egypt
Disaster management training and emergency support
Professional Photography as a Hopy and side career