Личные данные скрыты

Anastasiia Tokar

Personal information Foreign languagues
Date of birth 09/02/1997 (28 years old) English Advanced (C1)

Country Ukraine (willing to relocate) Turkish Intermediate (B1)

Russian, Ukrainian Native
Contact information
Phone number [открыть контакты](см. выше в блоке «контактная информация») Skills
(Viber/Telegram/Whatsapp)
PC Microsoft Office (Word,
E-Mail [открыть контакты](см. выше в блоке «контактная информация») Excel, PowerPoint ) Opera,
Chrome, Firefox, Safari,
Skype veneziya1212 Skype, Zoom, Google docs.
CRM platforms

Certificates IELTS, TEOC, QA, British
Education Council
2018-2019 Kharkiv State University of
Food Technology and Trade
Master’s Degree in Finance, Additional skills
Banking, and Insurance,
with Honors Driver's license from 2017 category B

2014 - 2018 Kharkiv State University of
Food Technology and Trade Courses and seminars
Bachelor’s Degree in Finance
and Credit 12.2020 - 02.2021 Teacher activity group of
British Counsil Certtification

2020 Advanced English (Kadikoy,
Istanbul) preparation to
exam IELTS

2020 TEFL.IE Teaching English
Online course

2019 QA

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Work experience
04/2025 - present Personal Sales Manager |
Rent Luxe Car, Italy (remote)
Managed high-end client
accounts and luxury car
rentals across Europe

Coordinated bookings,
deliveries, and client
communications, ensuring
seamless service.

Negotiated contracts,
prepared invoices, and
oversaw transaction
accuracy.

Delivered premium
customer service, building
long-term client
relationships.

Supported business growth
through upselling and
tailored client solutions.

06/2024-09/2024 Customer Support Specialist
| Softonic, Kyiv (Ukraine,
remote)
Provided technical support
to English-speaking
customers across multiple
channels

Assisted clients via live chat,
email, and phone, resolving
technical issues efficiently.

Managed and executed
technical support cases,
ensuring timely resolution.

Maintained high customer
satisfaction through clear
communication and
problem-solving.

Documented cases and
collaborated with internal
teams to improve support
processes.

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07/2022- 01/2024 Financial Manager |
Brueder Auto Sales LLC,
Jacksonville, FL, USA (onsite)
Managed financing, sales,
and administrative
operations for a car
dealership

Facilitated client financing
through banks (Westlake
Financial), ensuring smooth
approvals.

Processed and submitted all
required DMV
documentation accurately
and on time.

Handled accounting,
invoicing, and all types of
sales transactions.

Supported sales growth by
managing client
relationships and ensuring
high customer satisfaction.

09/2018 - 02/2022 English Tutor | Self-
Employed, Kharkiv (onsite
and remote)
Provided personalized
online English lessons for
students of various levels

Conducted online courses
focused on exam
preparation, language level
improvement, and practical
communication.

Designed tailored lessons
for travel, business English,
and professional
communication needs.

Monitored student progress
and adapted teaching
methods to ensure learning
outcomes.

Built strong student
relationships through
engaging and interactive
online sessions.

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