Аліна

ALINA SIVAK BUSINESS EXPERIENCE

PROJECT MANAGER Operations Manager
Geloof | 11.2023 - 05.2025
Manage a team of 1+ people: coordinate the work of manicurists,
receptionists (sales, CRM, client records).
MY CONTACTS
Process optimization: Implemented Trello to control tasks and Notion
Email: [открыть контакты](см. выше в блоке «контактная информация») to document work standards, which reduced the time for onboarding
Telegram: @Rrprprprr new employees.
Phone: [открыть контакты](см. выше в блоке «контактная информация») Working with CRM: Setting up and controlling data uploads
(customers, sales, appointment schedules), analyzing advertising
effectiveness.
Automation: Created report templates in Google Sheets, automated
ABOUT ME
reminders to clients and employees (CRM + Google Calendar
Experience in team management integration).
(13+ people), digitalization of Staff training: Conducted trainings on working with CRM, sales scripts
business processes and working with
and customer service.
CRM. Flexible task management,
execution control and automation of
routine operations. Executive Assistant
National University of Odesa Polytechnic | 05.2023 - 11.2023
Automated document management (Google Drive + Sheets), reducing
SKILLS processing time
Project management: Scrum, Agile Developed report templates, reducing the preparation of reports
Implemented Trello to control tasks, increasing executive discipline
Kanban, time estimation, risk
Organized an electronic archive (Wiki, Google Drive), reducing the use of
management
paper documents.
Tools: Jira, Confluence, Notion, Miro,
Google Workspace
Working with teams: holding rallies, LIFE EXPERIENCE
conflict resolution
Technical background:
Project manager
understanding of SDLC, IT
terminology “Domestic” Agile
Personal qualities: adaptability, Optimization of workflows for the boyfriend of an IT specialist
systems thinking, empathy for dev Designed and implemented a personalized task management system (Jira-
teams based) for a client with two jobs
Automated time tracking (Toggl + Google Sheets), identifying 11 hours of
inefficiencies weekly.
LANGUAGE Created a unified prioritization system, reducing the number of “burning”
Ukrainian: C2 tasks
Conducted weekly retrospectives with productivity analysis
English: A2

EDUCATION

National University of Odesa Polytechnic
Bachelor's degree, “Computer Science” | 2021 - 2025
Basic concepts of code writing
Software Development Life Cycle (SDLC)
Agile/Waterfall basics
Documentation (requirements, diagrams)

Udemy Course
The Project Management Course: Beginner to PROject Manager
02.2025
Full project management cycle
Flexible and cascading methodologies
Working with project documentation
PM role basics (plans, Gantt charts, reports)