Shust

RESUME
Liudmila Shust
Head of HR, HRD, COO, HR BP

Personal Information:

Employment type: full-time
City: Kyiv
Phone: [открыть контакты](см. выше в блоке «контактная информация»)
E. mail: [открыть контакты](см. выше в блоке «контактная информация»)

ABOUT:
More than ten years of work in the positions of HRD, COO, HR BP. Effective construction of business processes. Experience in various areas of business of groups of companies - import, export, retail, B2B, construction, architecture, production, IT, logistics, services, sewing production, Agricultural industry. I have two higher educations in economics and business management. My hobbies are dancing, sports, traveling, and learning English.
I constantly improve my skills at specialized courses, trainings, and seminars. I actively use AI in my work. Interesting work in an active, purposeful company that has goals.

WORK EXPERIENCE:

HRD 11.2024
NDA, Kyiv (Wholesale, Distribution, Import, Export)
Achievements:
Recruitment of personnel in the company's areas of activity due to scaling (import of more than 1000 products, outdoor vegetable growing, provision of logistics services, production of aluminum ingots. Vacancies that were closed by me during my work:
- Managers for (import) food/non-food products;
- Managers for foreign economic activity (export);
- Commercial director;
- KAMs;
- International logisticians;
- Chief accountant;
- Accountants for goods and materials and fuel accounting, and export operations;
- Director of an agricultural enterprise;
- Chief agronomist of an agricultural enterprise;
- Manager for procurement of secondary raw materials for aluminum production;
- Customs brokers;
- Chief mechanic of a refrigerated convoy;
- Foreman-accountant.
Personnel adaptation, organization of workplaces, approval of offers.
Monitoring the completion of probationary periods.
Development of regulations, provisions, instructions.
Organization of corporate parties for staff, organization of birthday greetings to colleagues. Development of the company's corporate culture.
Organization of personnel audit, and formation of personnel accounting from 0, in 1C BAS ERP.
Communication with contractors and partners.
Performance of current tasks every day.

HRD 04.2024 - 10.2024
Paskal, engineering network production, Boryspil (Mechanical Engineering)
• Conducting a comprehensive HR audit of the enterprise.
• Development of HR strategy.
• Improvement of the organizational structure according to Vysotsky O., placement of personnel on posts
• Development of job functional responsibilities (employee hat) according to the organizational structure according to Vysotsky O.
• Development of motivation for production personnel.
• Development of policies, regulations, rules.
• Development and implementation of recruitment and personnel adaptation systems.
• Full staffing of production personnel.
• Analysis of salaries and KPIs, their revision and development of KPIs.
• Implementation of the company's overall strategy.
• Responsibility of 1 department of personnel and communication, reports and inspections, personnel recruitment department.
• Solving organizational issues.
• Regular meetings with managers and staff in 1*1 format.
• Formation and control of reporting on the work performed.
• Planning and organizing your work
• Time management and ability to work under high workload
• Adherence to corporate culture and values.

HRD 02.2023 - 03.2024
NDA Architecture, modular building planning, Kyiv (Construction, architecture, interior design)
• Description of business processes from 0.
• Search for personnel: B2B sales managers, B2C, marketing managers, SMM, Targetologists, Copywriters, Visualization designers, Architects, Design engineers, Heads of structural divisions, Directors, TOP managers.
• Conducting HR audits, forming organizational structures, descriptions of functions, regulations, instructions, regulations. Forming HR business processes from scratch, forming personnel policy.
• Interaction with the investor, coordination of issues related to personnel management.
• Implementation of the CPM system for project management.
• Formation and implementation of strategic and operational planning.

HR Director/Operations Director
11.2021 - 12.2022
"New Century Groups" LLC XXI Century (Lion Hills Residential Complex Development, KBU, Generator 1932 Coworking, Belkin, Taras Restaurants), Kyiv (Construction, Architecture, Interior Design).
• Description of HR business processes, recruitment, adaptation, motivation, training, assessment, etc. Formation of org. structures for companies that are part of the group of companies, approval of org. structures with the owner.
• Formation and description of employee functions and divisions in accordance with the approved org. structure.
• Interaction with heads of structural divisions and top management of the group of companies.
• Recruitment of personnel in the construction sector + coworking + restaurants + spot recruitment according to the owner's tasks.
• Analysis of salaries, labor market segments, description of KPIs of employees in a construction company, + coworking, + restaurants. Work in 1C BAS + Asana programs.
• Formation of investment and actual budgets, including the budget for the HR department, coordination with the owner of the group of companies, control over compliance with budgets.
• Interaction with suppliers, control of bill payments, control of receivables.
• Reporting. Consulting personnel on the Labor Code of Ukraine, including from the management perspective.
• Personnel management, control of task performance and functions coworking staff.
• Participation in the formation of a coworking development strategy, marketing strategy, promotion, rental of premises, events, banquets, development of a coworking restaurant.
• Participation in the description of restaurant service standards.
• Resolving personnel issues Residential complex of a construction company.
• Participation in all meetings of the TOP management of the group of companies. Solving non-standard situations, ability to make decisions, responsibility.

HRD 05.2017 - 11.2019
POLIMIN group of companies (production of building materials mixtures, cement, paint and varnish, etc., 7 plants, mechanical engineering), Kyiv (Construction industry, woodworking).
• Personnel recruitment – ​​middle, executive search, organization of effective and timely selection of personnel for a group of companies (TOP managers, sales departments, production and office personnel, narrow-profile specialists, B2B, distribution, object sales, export, DYI), including at remote enterprises, selection of TM and RM managers for EU countries.
• Ensuring a positive employer brand in the labor market.
• Building HR processes - personnel management policy - hiring personnel, personnel assessment, creating a motivation system, adaptation, personnel training (selection, organization), personnel accounting.
• Analysis of corporate culture and its correction in accordance with policy and business strategies.
• Interaction with the company's top management, including the investor Fomalhaut Group. Establishing communications between departments and remote enterprises of the holding.
• Monitoring salaries independently, I also have experience in working with audit companies.
• Department budgeting, personnel planning, analysis of internal personnel reserve. Formation of management reporting.
• Description of business processes, regulations, formation of a detailed organizational structure and management of the organizational structure of the enterprise, writing job descriptions, regulations for the enterprise, writing KPI's, creating a corporate directory, developing regulations on the enterprise's environmental policy.
• Active participation in the company's strategic sessions on the description of business processes.
• Participation in corporate events.
• Consulting managers on issues related to personnel management, providing management with ready-made solutions. Consulting remote enterprises on hiring personnel and maintaining personnel records.
• Preparation of documentation for inspections by regulatory authorities – labor protection, occupational health and fire safety, ecology.
• Personnel administration - personnel audit, admissions, transfers, dismissal of employees, control of accounting and granting of vacations, provision of certificates, control of keeping work books, control and management of personnel arrangements in HR. Monitoring of legislation.
• Control of compliance with the rules of the regulation on ISO 9001 standards by the personnel department.

EDUCATION:

Menedzerska Skademia Nauk Stosowanych w Warszawie
Management, Warsaw Higher 2020 - 2022 Master's degree

Interregional Academy of Personnel Management
Business Management, Kyiv 2020 - 2022 Master's degree

Eastern European University of Economics and Management
Management, Kyiv 2004 - 2009

COURSES:
Sales management of OLEROM Consulting - 2016
Strategic planning - 2015
Study less English language school - 2023
GO IT AI training for business and hr work – 2025

SKILLS:
• Experience working with HR systems – Level Expert
• Ability to conduct interviews, evaluate personnel - Level Expert
• Knowledge of 1C BAS – Level Experienced
• Knowledge of HR software – Level Experienced
• Conducting effective negotiations – Level Experienced

LANGUAGES:
Ukrainian language – Superior/Native
English – Intermediate level
Russian - Superior/Native

HOBBIES:
Sports, traveling, dancing, learning English.

DRIVING LICENSE - B