Євген

PROFESSIONAL EXPERIENCE:

FREIGHT BROKER AGENT/AGENT SUPPORT SPECIALIST
07.2019 - Present | Global Transport Inc.

As a Freight Broker (07.2019 - present)
· Performing the whole B2B sales life cycle
· Creating an established book of customers/freight
· Developing a reliable carrier network
· Controlling and tracking the process of moving freight
· Taking care of all paperwork, terms and conditions, proofs of
deliveries, invoices, etc
· Analyzing the market potential and developing a sales strategy
· Mentoring new employees

As an Agent Support Specialist (12.2023 - present)
· Acting as the point of contact for 8-12 freight agents during their
daily operations
· Proactively escalating issues that require higher-level attention
EUGENE YANUSHPOLSKIY · Helping de-escalate situations and operational conflicts by
preemptively communicating with carriers, shippers, or receivers to
avoid problems escalating
LOGISTICS MANAGER | BROKER | · Coordinating with accounting and finance teams to resolve
DISPATCHER | CX/CS MANAGER disputes or delays in payment processing
· Monitoring agents’ load boards and shipment statuses to ensure
seamless execution and timely updates
· Reviewing load and carrier data for compliance with company
SKILLS: policies and FMCSA requirements
· Offering practical recommendations to agents to help them avoid
Languages: repeat issues with carriers or customers
Ukrainian - native;
English - advanced TRUCK DISPATCHER ( PART TIME)
07.2023 - 09.2024 - Truckman Logistics, Inc
Professional:
Load Boards • Communicating with freight brokers, shippers, and carriers to
B2B Sales negotiate load rates, delivery windows, and other terms of
Negotiation and Contract Management transportation
Customer Service • Scheduling and dispatching drivers
Market Analysis and Competitive Positioning • Maintaining constant communication with drivers, assisting
Stakeholder Communication drivers with troubleshooting issues
Troubleshooting • Coordinating the loading and unloading of trucks to ensure cargo
is handled safely and efficiently
Personal: • Tracking shipments, ensuring accurate and up-to-date status
Stress resistance reports for clients regarding their shipments
Educability • Resolving problems related to delayed deliveries, truck
Decision maker breakdowns, or traffic issues
Reliability • Maintaining an accurate paperwork process
Team player

Dispatch and Logistics Software:
DAT Load Board, Truckstop.com, McLeod TMS, LOGISTICS COORDINATOR/ FREIGHT BROKER
safer.fmcsa, carrier411, Navisphere, Timocom, 07.2017 - 04.2019 | Landstar Agent Ukrane (Logity since
Transporeon 2020).

Other software: • Searching and booking loads on DAT/Truckstop/Navisphere etc.
MS 365, Zoho CRM, McLeod TMS, Siebel CRM, • Brokering loads to reliable carriers
Slack, Crunchbase, Apollo.io, LinkedIn Sales • Building and maintaining long-term relationships with both
Navigator customers and carriers
• Quoting lanes for customers, negotiating freight coverage
HOBBIES: • Dispatching drivers, ensuring timely deliveries and maintaining
of accurate logs of all loads
Cycling • Safety control and value control of every transaction
Football • Maximizing the benefits of every transaction
Gaming • Resolving any issues
Board games
Travelling
CONTACT INFORMATION: EDUCATION:
Phone number: [открыть контакты](см. выше в блоке «контактная информация») (WhatsApp)
Viber: +380668750160 2004-2009 – Kharkiv Regional Institute of the
Telegram: @eugene_yanush National Academy of Public Administration under
[открыть контакты](см. выше в блоке «контактная информация») the President of Ukraine, specialist degree in
LinkedIn: Eugene Yanushpolsky management.
Currently located in EU