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Iaroslav Kulemza
Kyiv, Ukraine
T. [открыть контакты](см. выше в блоке «контактная информация») [открыть контакты](см. выше в блоке «контактная информация»)
PROFILE
Young professional interested in a career opportunity with upward mobility. Experienced in start-up business management, sales, marketing, new employee hiring and scheduling, revenue management with world class customer service skills. Highly motivated, a quick learner, and driven to succeed.

EXPERIENCE
Private organization (unable to share name and job specifications due to confidentiality agreement with employer, details could be discussed during interview), Quality Assurance/ Control agent; Kyiv, Ukraine- 2022-2025

Home Depot, Lot associate; Seattle, WA-2020
Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with store associates and customers.

Game master, ROOM5280 Live Escape Games; Seattle, WA-2020
Interact with guests before/after the games. “Set the stage” for the experience, monitor the games, and provide timely hints. Maintain clean facility to ensure quality guest experience. Inspect game equipment regularly to ensure it’s in excellent working condition. Other office tasks as needed, to keep things running efficiently.

Stylist, Club Monaco; Seattle, WA-2019
The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Book editor, Project manager, publishing book “Zakohani y zlydni” of novel writer Igor Kulemza; Kyiv, Ukraine-2019
Printing texts from drafts, manuscripts, editing text, translation, correction of semantic, stylistic, logical errors. Checking the structure of the book, the sequence of presentation. Checking dates, names, titles, terms, quotes and bibliographies. Tracking the numbering of figures, tables, listings, exercises. Organizing book layout, preparing and filing documents for copyright protection, organizing a meeting with publishing company.

Dog walker, Wag; Seattle, WA-2019
Discuss each dog’s nature and individual needs with its owner. Take instructions for walking, feeding, and exercise programs from dog owners and ensure that they are being complied perfectly. Pick up dogs from their homes and engage in friendly play to make them comfortable. Make a note of any special instructions or limitations that dog owners provide. Walk dogs in the outdoors for a designated period. Engage dogs in physical activities such as play and exercise and part of the dog activity plan. Provide dogs with breaks as and when required. Clean any waste on the road or sidewalk immediately. Manage dogs in case of walking more than one dog at a time. Ensure dogs’ physical safety at all times and make sure that they do not endanger any other animal or human in the vicinity. Provide dogs with food and water by following the schedule that dog owners have provided. Give rewards to dogs when they follow instructions. Take photographs and make videos of dogs on a periodical basis to show owners how they are faring.

Unarmed Private Security Guard, Security Industry Specialists (contract with Amazon); Seattle WA2018-2019
Monitoring Access Control. Assist during Emergencies. Observe and Report Unusual or Suspicious Activities to Control (BAC) or to Supervisors.

Sales ambassador, Brooks Brothers; Atlanta GA -2017-2018
Maintain luxury customer service in fast-paced shopping environment. Promotion of company products and services. Effective demonstration of product knowledge and operational skills to maximize sales. Engage and create customer relationships through follow-up via email and phone. Providing tailoring services. Assisting maintaining a clean, neat, and organized store environment.

Stylist, JCrew; Atlanta GA- 2017-2018
Maintain good customer service in fast-paced shopping environment. Promotion of brand credit cards. Provide styling and tailoring services. Achieve personal and store sales goals.

Assistant Manager/Commercial director, Zara; Atlanta GA- 2015 -2017.
Achieve store performance on sales, stock management and cost control. To communicate with internal and external parties on store operations issues. Coordinate with the line managers and product team for sales strategies implementation. Maintain good customer service in fast-paced shopping environment. Ensure products are correctly replenished, merchandised and displayed based on visual merchandising guidelines. Coach different store levels of staff on career development plan, customer excellence, operational efficiency and productivity. Prepare sales analysis and support to general administrative work, monthly sales report.Monitoring the sales and rankings of respective department. Monitoring budgeted sales. Working and understanding the reports. Proposing action plans. Sharing comments and ideas for improving product. Proposing and checking items for orders and blocking. Executing merchandising tasks.

Manager, UrbanWok Cafe: Kyiv, Ukraine- 2014
Sturt-up consulting. Promotion of the brand and brand products. Employee hiring and scheduling. New hire and team member promotional training. Store revenue and inventory management. Enforcing cleaning and safety standards, ensuring a high level of customer satisfaction.

Fashion and Makeup Specialist, Freelance: Kyiv, Ukraine- 2010 - 2014
Makeup specialist and hair stylist for live performances at Kiev's Theatre Studio Obraz. Makeup and clothing coordination for local photographers and videographers.

Cafe Supervisor, Rioba Cafe; Kyiv, Ukraine- 2012 – 2013
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Employee hiring and scheduling. Revenue and inventory management. New hire and team member promotional training.

Lifeguard, Sunset Pool Management, Inc., Alexandria, VA- 2012
Monitor and supervise aquatic activities. Making sure all users follow the pre-established security measures to avoid injuries and other accidents. Responding to any emergency that may occur in a timely manner. Supervising chemical composition of pools and saunas.

EDUCATION
B.S., Ecology and Environmental Preservation, National University of Life and Environmental Sciences of Ukraine, 2009– 2013

LANGUAGES
English-fluent;
Ukrainian- native; Russian- native.

SKILLS
Proficient in MS Office;
First AED &SPR;
Unarmed privet security guard; Class 12/13 Alcohol Permit; Food Handler Permit.

REFERENCES
Zara T.(212)355-1415
Brooks Brothers T.(240)444-0856
Security Industry Specialists T (800) 201-3742
Wag Dog walking company T.(628) 400-4426
Club Monaco T.(206)223-8229
Room 5280 Live Escape Games T.(206)717-5280
Home Depot T. (206)361-9600