Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6847190/

Опыт работы

Lead generation manager

с 12.2025 по 02.2026 (3 месяца)
Mgver, Remote (Consulting, accounting and auditing)

My job as a lead manager was to generate leads with businesses in which I was able to generate 10 leads within 2 months of employment.

I participated in the training of new staff members.

Customer care specialist

с 08.2024 по 08.2025 (1 год)
Dosh fashion company, Remote (Beauty, fitness, sports)

Handled inquiries, complaints, returns, and exchanges in a professional and timely manner.
Maintained customer satisfaction and loyalty by delivering personalized service.
Updating clients on the status of their order until delivery.

Customer support representative

с 08.2023 по 07.2024 (1 год)
Wells clinic, Remote (Medicine, pharmacy)

Served as the first point of contact for patients, handling inquiries, appointment, bookings, and registration.
Effective time and people management by managing clients in different countries.
Resolved patient concerns with empathy and escalated complex cases appropriately.
I effectively made use of Apps like notion and excel for organising patients data and information, company websites in scheduling and booking patients appointments

Customer care specialist

с 09.2022 по 06.2023 (10 месяцев)
Sonic cars, Remote (Transportation and logistics)

I was in contact with clients that need to make enquiries on car purchase, repair a faulty car
and other services.
Efficiently and effectively worked as a Team with the sales and Dispatch persons
communicating each customer’s need, inquires, complaints etc.
With the data on the most service provided, I was able to provide result-yielding growth and
development strategies to the company.
I learnt Customer behaviour, time management and multitasking, Organization skills as I
have to work with different clients with different required services.

Customer care service

с 03.2021 по 05.2022 (1 год 3 месяца)
Global logistics, Kyiv (Transportation and logistics)

Working with clients in the American market on transporting goods from one state to another.
Staying in contact with drivers on their location, pick up, delivery and any other development.
Updating the client with Drivers information and other information needed via calls, texts or
emails.
Updating notes and sales persons on development and progress of transportation.
In my Third month of working, I was able to stay consistent at reaching my target as I am a fast
learner and very diligent

Образование

Kyiv medical university

Medicine, Kyiv
Высшее, с 2020 по 2026 (6 лет)

Знания и навыки

• MS PowerPoint
• Email
• Communicability
• Conducting presentations
• Teaching
• Creativity and innovation

Знание языков

Английский — свободно

Дополнительная информация

I am a native English language speaker.
I love meeting new people and communicating with people. I have effective and efficient persuasive skills
i have an experience and skill in marketing and sales communication