Дарья

Daria Shvedova
Aviation & Crewing Specialist — Aviation Manager (Crewing Dept.)

■ [открыть контакты](см. выше в блоке «контактная информация») | ✉■ [открыть контакты](см. выше в блоке «контактная информация») | ■ Odessa, Ukraine

PROFILE
Experienced Aviation & Crewing Specialist with 17+ years in the travel and air-ticketing
industry and 3+ years in maritime crewing. Skilled in Amadeus GDS (personal direct access), international visas,
crew changes, flag-state documentation (Liberia, Panama, Marshall Islands, Malta, Cameroon, Tanzania,
Belize), vessel registration, reregistration, and seafarer certification (BST, Tanker, SAT, DSD, SSO, etc.). Strong
organizational, communication, and problem-solving skills.

PROFESSIONAL EXPERIENCE
Butler & Globe
VIP Air Ticket Consultant | Oct 2025 – Present

• Providing personalized consultation for VIP clients.
• Selling, booking, reissuing and refunding air tickets.
• Managing itinerary changes and fare rules.
• Delivering full travel support throughout the entire customer journey.
ITM Group AG LTD / S4Point – Marine Transport Company
Aviation Manager, Crewing Department | Sep 2022 – Aug 2025
• Plan and execute crew changes; coordination with maritime agents and PSC.
• Process flag-state documentation for crew (Liberia, Panama, Marshall Islands, Malta, Cameroon,
Tanzania,Belize).
• Handle vessel registration, re-registration, and certification.
• Arrange seafarer certifications (BST, Tanker, SAT, DSD, SSO, etc.).
• Book and issue air tickets using personal Amadeus GDS access.
• Arrange visas (Canada, USA, UK, Schengen, etc.), hotels, VIP transfers, buses, apartments worldwide.
Londonskaya LTD
Head of Avia Sales Department | Jun 2018 – Sep 2022
• Supervised ticket sales and client relations for corporate and individual travelers.
• Led a team and ensured quality service delivery.
Electronic Ticket Service
Software Dev & Testing Specialist | May 2015 – Jun 2018
• Performed functionality and performance testing.
• Created test cases, reports and collaborated with developers.
Crewing Ukraine
Assistant Crewing Manager | Jun 2014 – Dec 2014
• Supported crewing operations and seafarer documentation.
Impala Travel
Air Ticket Seller, Visa Manager | Jul 2013 – Jun 2014 • Handled ticket sales,
visa processing and client support.
Chamber of Commerce & Industry
Tourism Department Manager | Feb 2013 – Jul 2013
• Organized tour packages, managed documentation and client relations.
Bakhtar
Air Ticket Seller | Aug 2012 – Jan 2013
Dobro (Odessa branch)
Manager, Tourism Department | Jan 2011 – Jul 2012
Orion (Odessa branch)
Air Ticket Manager | Jun 2007 – Sep 2010

EDUCATION
Odesa Mechnikov National University – Faculty of Business & Management (Tourism & HR) Kharkiv
International Slavic University – Teacher-Choreographer (Psychology focus)

KEY SKILLS
• Personal direct access to Amadeus GDS (ticketing & teaching diploma)
• Crew change planning & coordination
• Flag state documentation (Liberia, Panama, Marshall Islands, Malta, Cameroon, Tanzania, Belize)
• Visa processing (Canada, USA, UK, Schengen, etc.)
• Vessel registration & certification
• Seafarer certification (BST, Tanker, SAT, DSD, SSO, etc.)
• Travel logistics: hotels, VIP transfers, apartments worldwide
• CRM systems, MS Office, GitLab, Jira

LANGUAGES
Russian – Native | Ukrainian – Native | English – Upper-Intermediate

ADDITIONAL
Event organization, ballroom choreography (coach), tennis, vocals