Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/17344128/

Опыт работы

Operation manager

с 03.2024 по наст. время (2 года 5 месяцев)
EAF, Remote (Hotel and restaurant industry)

Managed organisational resources to meet administrative and operational needs whilst
adhering to budgetary guidelines and meeting quality and schedule demands.
Investigated issues impacting organisational operations and service delivery to understand
root causes, prepare detailed reports and recommend corrective actions.
Used customer feedback to improve service standards and restore first-class establishment
reputation.
Oversaw room allocation and special requests, ensuring personalised experiences for VIP
guests and high-profile clients.
Directed training programmes for hospitality staff, focusing on customer service excellence
and operational efficiency.
Maintained professional demeanour in customer interactions, answered concerns and
resolved problems with friendly and knowledgeable approach.
Addressed customer complaints with empathy and efficiency, resolving issues to maintain
high satisfaction levels.
Oversaw daily hotel operations and promptly fixed issues or process issues with improved
solutions.

Architect

с 01.2020 по 01.2026 (6 лет)
upwork, Remote (Construction, architecture, interior design)

I started to work as a freelance architect after I completed my bachelor's, and during my
freelance job, I have worked on many architectural projects, one of which was a shop where
I designed the interior of the shop, and the project location was in Istanbul, another project
that I have worked on, it was a house in Kabul that I was part of the design team
Usually, I use some well-known applications to get jobs, such as Upwork, Fiverr, and other
freelance applications.
Utilised advanced software tools for creating detailed architectural plans and 3D models.
Used AutoCAD and REVIT to complete accurate and detailed designs for client
presentations.
Conducted and documented site visits, maintaining adherence to budgets and timeframes.

Образование

Istanbul technical university

Arhitecture, Kyiv
Высшее, с 2015 по 2020 (5 лет)

Дополнительное образование и сертификаты

Revit

15 hours

Знания и навыки

• Responsibility
• Communicability
• Educability
• Goodwill
• Team management
• Leadership
• Honesty
• Organizedness
• Conflict-free
• Documentation management
• Adaptability
• Inventory
• Price control

Знание языков

• Английский — свободно
• Турецкий — свободно
• Персидский (фарси) — свободно