Olena

OLENA HORIELOVA
Process Improvement Specialist | BPMN | SAP | Data-Driven Transformation
Location: Warsaw, Poland
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
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SUMMARY
Process Improvement Specialist with 6+ years of experience in operating model design and business process
optimization in multinational environments. Delivered ~15 transformation projects, enabling process standardization and
improvement of operational efficiency. Specialized in analyzing business processes, identifying inefficiencies and
bottlenecks, and gathering and structuring business requirements.
Strong background in BPMN 2.0 process modeling and data analysis. Experienced in finance transformation (P2P, O2C,
R2R and FP&A areas) with hands-on exposure to SAP S/4HANA / Fiori.

AREAS OF EXPERTISE
• Process Modeling (BPMN 2.0, L4/L5)
• Process Optimization & Standardization
• Stakeholder Management & Workshop Facilitation
• Target Operating Model Design
• Business Analysis & Requirements Gathering
• Data Analysis & Visualization
• SAP S/4HANA / Fiori (Financial Accounting, Marketing, Workflow Management)
• Cross-functional Collaboration

WORK EXPERIENCE
Senior Business Process Specialist (Audit & Risk) 04.2025 – 11.2025
Samsung Electronics Warsaw, Poland
• Identified process non-compliance with policies and procedures, uncovering potential financial irregularities and
defining new risk areas that impacted ~10-15% of operations
• Analyzed sales staff time-tracking data (by divisions), identifying policy violations, sales representatives with the largest
% of violations, and enabling corrective actions that reduced non-compliance from 9% to 5%
• Redesigned SAP workflows, fixing broken approval paths and reducing cycle time by 20-50%
• Assessed process controls using ERP data, system alerts, and walkthroughs with control owners, identifying control
design gaps and improving control effectiveness across key processes
• Conducted vendor due diligence by analyzing financial performance and risk factors, supporting procurement
decisions and mitigating supplier-related risks
• Developed Excel-based analytical dashboards (Power Query, pivot tables) to support operational decision-making

Senior Consultant (Finance Transformation) 08.2023 – 03.2025
PwC Warsaw, Poland
• Mapped and documented ~50 FP&A processes (L4/L5, BPMN 2.0) for ~15 entities, creating a basis for process
standardization and target process model development
• Gathered and structured business requirements for operating model design and process transformation initiatives
• Identified inefficiencies in finance processes (PTP, OTC, RTR) and finance operating models, developing practical
process and operating model improvements
• Supported SAP S/4HANA and EOD implementation by collecting requirements, participating in workshops, and aligning
business needs with system capabilities
• Analyzed and visualized large datasets (10,000+ unpaid invoices per entity), which helped prioritize receivables and
accelerate debt collection
• Delivered 5+ comprehensive finance function maturity assessments (PwC CFO Compass Survey), recommending
improvement initiatives across the Process, Organization, People, and Technology areas
• Coordinated small teams (1-3 consultants) and contributed to 10+ proposals and service offerings
Consultant (Operations Transformation) 03.2019 – 04.2023
Deloitte Kyiv, Ukraine / Warsaw, Poland
• Designed and supported the design of operating model components (organizational structures, processes, roles,
RASCI) for ~15 large complex enterprises, improving the allocation of responsibilities and strategic alignment
• Supported “as-is” analysis, process mapping (BPMN 2.0) and “to-be” process definition for multiple functions
• Gathered and documented functional requirements for Task Management system (Jira) implementation, participating
in solution testing and ensuring alignment between business needs and system functionality
• Conducted stakeholder interviews and analyzed “as-is” processes for large enterprises (500+ employees), defining
prioritized improvement initiatives and next steps for operating model transformation
• Developed corporate and process documentation (policies, process catalogs) to standardize ways of working and
improve cross-functional collaboration
• Built and structured reusable assets, including a Process Catalog consolidating 2,000+ processes across 200+ client
engagements, improving knowledge reuse and delivery efficiency
• Analyzed operational, business, and market data to support decision-making in sales transformation, product strategy,
and location planning initiatives
• Contributed to the development of team strategy, service offerings, business proposals, and internal materials

TECHNICAL SKILLS
Systems & Modeling:
• SAP S/4HANA, SAP Fiori
• ARIS
• MS Visio
• Sparx Enterprise Architect

Data & Analytics:
• PowerPoint (Presentation Design – Advanced)
• Excel (Advanced, Power Query, Pivot Tables)
• Power BI
• SQL (Basic)

LANGUAGES
• Ukrainian – native (bilingual)
• Russian – native (bilingual)
• English – C1 (Advanced)
• Polish – B2 (Upper-Intermediate)
• French – B1 (Intermediate)

EDUCATION
• International Economic Relations, Bachelor’s Degree
Taras Shevchenko National University of Kyiv
Kyiv, Ukraine

CERTIFICATES
• Celonis for Consulting Fast Track, 2023
• UiPath Process Mining Analyst Foundation, 2023
• RPA Business Analyst Foundation (UiPath), 2023
• Software AG Certified ARIS Modeler Associate, 2023
• Software AG Certified ARIS Process Mining Associate, 2023
• BPMN 2.0, Agile, SCRUM, Project Management (Deloitte), 2020-2021