Olena

OLENA HORIELOVA
Business Analyst | Process Improvement | BPMN | SAP S/4HANA
Location: Warsaw, Poland
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
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SUMMARY
Business Analyst with 6+ years of experience in analyzing business processes, gathering and structuring requirements,
and supporting system and process transformation initiatives in multinational environments. Skilled in stakeholder
communication, workshop facilitation, and translating business needs into process improvements and system-enabled
solutions, with hands-on exposure to SAP S/4HANA.
Strong background in BPMN 2.0 process modeling and data analysis. Experienced in finance transformation (P2P, O2C,
R2R and FP&A areas) with hands-on exposure to SAP S/4HANA / Fiori. Delivered ~15 transformation initiatives focused
on process standardization, control improvement, and operational efficiency.

AREAS OF EXPERTISE
• Business Analysis & Requirements Gathering
• Process Modeling (BPMN 2.0, L4/L5)
• Process Optimization & Standardization
• Stakeholder Management & Workshop Facilitation
• Data Analysis & Visualization
• SAP S/4HANA / Fiori (Financial Accounting, Marketing, Workflow Management)
• Target Operating Model Design
• Cross-functional Collaboration

WORK EXPERIENCE
Senior Business Process Specialist (Audit & Risk) 04.2025 – 11.2025
Samsung Electronics Warsaw, Poland
• Analyzed business processes and identified non-compliance with policies and procedures, uncovering potential
financial irregularities and defining new risk areas that impacted ~10-15% of operations
• Analyzed sales staff time-tracking data (by divisions), identifying policy violations, sales representatives with the largest
% of violations, and enabling corrective actions that reduced non-compliance from 9% to 5%
• Gathered business requirements and redesigned SAP workflows, fixing errors and reducing cycle time by 20-50%
• Assessed process controls using ERP data, system alerts, and walkthroughs with control owners, identifying control
design gaps and improving control effectiveness across key processes
• Conducted vendor due diligence by analyzing financial performance and risk factors, supporting procurement
decisions and mitigating supplier-related risks
• Developed Excel-based analytical dashboards (Power Query, pivot tables) to support operational decision-making

Senior Consultant (Finance Transformation) 08.2023 – 03.2025
PwC Warsaw, Poland
• Gathered and structured business requirements for operating model design and process transformation initiatives
• Supported SAP S/4HANA and EOD implementation by collecting requirements, participating in workshops, and aligning
business needs with system capabilities
• Identified inefficiencies in finance processes (PTP, OTC, RTR) and finance operating models, developing practical
process and operating model improvements
• Mapped and documented ~50 FP&A processes (L4/L5, BPMN 2.0) for ~15 entities, creating a basis for process
standardization and target process model development
• Analyzed and visualized large datasets (10,000+ unpaid invoices per entity), which helped prioritize receivables and
accelerate debt collection
• Delivered 5+ comprehensive finance function maturity assessments (PwC CFO Compass Survey), recommending
improvement initiatives across the Process, Organization, People, and Technology areas
Consultant (Operations Transformation) 03.2019 – 04.2023
Deloitte Kyiv, Ukraine / Warsaw, Poland
• Conducted stakeholder interviews and analyzed “as-is” processes for large enterprises (500+ employees), defining
prioritized improvement initiatives and next steps for operating model transformation
• Gathered and documented functional requirements for Task Management system (Jira), participating in solution testing
and ensuring alignment between business needs and system functionality
• Designed operating model components (processes, roles, RASCI) for ~15 large complex enterprises, improving the
allocation of responsibilities and strategic alignment
• Supported “as-is” analysis, process mapping (BPMN 2.0) and “to-be” process definition for multiple functions
• Developed process documentation (policies, process catalogs) to standardize ways of working and improve cross-
functional collaboration
• Built and structured reusable transformation assets, including a Process Catalog consolidating 2,000+ processes
across 200+ client engagements, improving knowledge reuse and delivery efficiency

TECHNICAL SKILLS
Systems & Modeling:
• SAP S/4HANA, SAP Fiori
• ARIS
• MS Visio
• Sparx Enterprise Architect

Data & Analytics:
• PowerPoint (Presentation Design – Advanced)
• Excel (Advanced, Power Query, Pivot Tables)
• Power BI
• SQL (Basic)

LANGUAGES
• Ukrainian – native (bilingual)
• Russian – native (bilingual)
• English – C1 (Advanced)
• Polish – B2 (Upper-Intermediate)
• French – B1 (Intermediate)

EDUCATION
• International Economic Relations, Bachelor’s Degree
Taras Shevchenko National University of Kyiv
Kyiv, Ukraine

CERTIFICATES
• Celonis for Consulting Fast Track, 2023
• UiPath Process Mining Analyst Foundation, 2023
• RPA Business Analyst Foundation (UiPath), 2023
• Software AG Certified ARIS Modeler Associate, 2023
• Software AG Certified ARIS Process Mining Associate, 2023
• BPMN 2.0, Agile, SCRUM, Project Management (Deloitte), 2020-2021