Олександра

Oleksandra Zayats
Operations Manager · Team Lead · Project Manager
■ Europe | ✉ [открыть контакты](см. выше в блоке «контактная информация») | ■ @oleksandra_zaia

EXPERIENCE ABOUT

City Operations Manager Operations-driven professional with 9+ years
Old Press · Photography Network · 2022 – Present of work experience — from hospitality to
• Managed full operations across 4 photo booth locations in a city: managing multi-location teams. I bring
scheduling, staffing, logistics structure, ownership, and energy to every
• Led a team of 6–15 people: photographers, interns, senior role. Ready to apply my hands-on operations
photographers, and mentors background to Project Management, Team
• Full technical & financial ownership of 4 locations: equipment Lead, or Support roles in a
maintenance, cash flow, payroll, budgeting remote/international environment.
• Ran structured onboarding & offboarding: contracts, NDA, training,
internship tracking TARGET ROLES
• Conducted weekly 1:1s, team Zoom calls, and monthly team-building
events → Project Manager
• Maintained equipment, performed weekly tech inspections, coordinated → Team Lead
repairs → Operations Manager
• Managed corporate housing: lease payments, tenant relations, moves, → Executive / Personal Assistant
maintenance → Customer Support Lead
• Sourced new locations independently and through real estate agents
• Tracked all tasks and KPIs via Asana; reported daily/weekly to senior
leadership TOOLS & TECH
• Developed and optimized SOPs, instructions, and internal documentation
Project Management: Asana
• Analyzed city-level performance metrics and built strategic development
Productivity Suite: Google Workspace
plans
(Docs, Sheets, Drive, Meet)
• Ran hiring, PIP processes, and terminations following structured
Communication: Telegram, Zoom
protocols
AI Tools: ChatGPT, Claude — daily use
Barista / Administrator / Waitress Video Editing: Basic editing skills
Various hospitality venues · 2016 – 2022
• 6+ years of customer-facing roles across cafés and restaurants SOFT SKILLS
• Experience with administrative duties, team coordination, cash handling
• Developed strong communication, multitasking, and problem-solving ✓ Multitasking under pressure
skills ✓ Time management
✓ Accountability & ownership
✓ Team leadership & conflict resolution
EDUCATION & COURSES
✓ Clear written communication
✓ Structured problem-solving
Project Manager Course
✓ Proactive & self-managed
Genius Space · 2023–2024

Management & Time Management
Vysotsky Consulting (Oleksandr Vysotsky) · Completed LANGUAGES
• Onboarding & Offboarding systems Ukrainian · Native
• Operational management frameworks English · Upper-Intermediate (B2)
Greek · Basic (A2)