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VIKTORIIA MOCHULSKA
Marketing & Communications Assistant
Profile
Marketing Assistant with experience in social media management, customer
communication, and content creation within an international business environment.
Skilled in audience engagement, content coordination, and client relationship
management. Strong communication skills, business awareness, and experience working
with international customers.
Looking to grow within marketing and communications while contributing to brand
development and customer engagement initiatives.

Contact
Work Experience
[открыть контакты](см. выше в блоке «контактная информация»)
2026 STARCHAK
[открыть контакты](см. выше в блоке «контактная информация») Content Assistant

Lviv, Ukraine Supported content production during fashion and brand-related events.
Created photo and video content for social media platforms and digital
Education communication channels.
Bachelor in Applied Assisted with backstage coordination and visual content creation in a
Linguistics fast-paced event environment.
Lviv Polytechnic Collaborated with creative teams to support brand storytelling and
audience engagement initiatives.
National University
2022 - 2026 2025
ibis Lviv (Accor)
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Social Media Manager
Expertise 2026
Managed and maintained the hotel's Instagram account, ensuring
Social Media
consistent content publication and audience engagement.
Management
Created and published social media content, including posts, stories, and
Content Creation & short-form video content (Reels).
Coordination Monitored content performance and audience insights to identify
Brand Communication engagement trends and content opportunities.
Audience Engagement Contributed to audience growth and increased account visibility through
Market Research consistent content activity.
Competitor Analysis Collaborated with internal teams to create content supporting brand
communication and customer engagement objectives.
Basic Analytics & 2025
Reporting -
Sales & Reservations Agent

Copywriting 2026 Managed reservations and communication with individual and corporate
clients in an international business environment.
Client Relationship
Monitored booking trends, occupancy data, and sales performance to
Management
support business objectives.
Project Coordination
Prepared tailored offers and solutions based on customer needs and
business requirements.
Tools Built and maintained professional relationships with guests, partners, and
Canva corporate clients.
Google Sheets Coordinated with multiple departments to ensure efficient service delivery
Microsoft Office 2024 and customer satisfaction.
Meta Business Suite – Front Office Agent
2025 Managed daily communication with guests and handled customer
Additional Information inquiries in a fast-paced international environment.
Resolved customer issues and provided solutions while maintaining high
Available for full-time service standards.
employment Coordinated with internal teams to ensure smooth operational processes
Open to relocation and positive customer experiences.
Developed strong communication, multitasking, and problem-solving
Language skills through direct client interaction.
Supported daily business operations while maintaining attention to detail
English (B2-C1)
and service quality.
Ukrainian (native)
German (A2)