Іван

Ivan Dehterov
Carlow [открыть контакты](см. выше в блоке «контактная информация») 0852003907

Personal Profile
Motivated and versatile professional with over 14 years of experience in sales and administration,
supported by a strong technical background. Extensive experience in invoicing, client data
management, documentation, and coordination of regional operations Currently providing ongoing
remote administrative and invoicing support, and now seeking a long-term role where accuracy,
organisation and reliability are valued.
Key Skills
 Administrative and office coordination
 Invoice preparation and basic accounting support (ERP / 1C)
 Client data management and documentation accuracy
 Customer communication and after-sales service
 Preparation of quotations and commercial documentation
 Scheduling, organisation and multitasking
 Team coordination and operational supervision
 Technical understanding and structured problem-solving
 Adaptability, reliability and teamwork across departments
Work Experience
De Paul Charity Carlow 01.2024 – 01.2025
Receptionist
 Control of entry and exit of visitors
 Maintaining records and journals
 Acceptance of rental payments and issuing financial receipts
 Issuing and managing medications and personal belongings
 Handling resident enquiries and resolving day-to-day issues
 Answering phone calls and supporting general reception duties

LLC Citіbiz Lviv, Ukraine
Regional Office Manager – Sales & Administration (Remote Support)
2008 ‐ Present (Ireland-based, remote since June 2022)
 Managed regional office operations, customer relationships and administrative workflows.
 Led and coordinated day-to-day sales and administrative activities.
 Prepared invoices, commercial quotations and pricing documentation using ERP
system (1C).
 Maintained and updated client data, contracts and internal records.
 Provided ongoing remote administrative and invoicing support to ensure continuity of
operations.
 Resolved customer issues, supported repeat business and improved internal processes.

LLC Lviv Bus Plant, Lviv, Ukraine 2007‐2008
Design engineer ( 1st Category)
 Development of technical documentation for buses and trolleybuses
 Preparation of specifications, tables and technical descriptions
 Updating drawings according to production changes
 Maintaining change history and technical registers
LLC Lviv Bus Plant, Lviv, Ukraine 2006‐2007
Warranty Service Department Engineer (1st Category)
 Receipt and processing of complaints from customers
 Establishment of whether the case falls within the warranty regulations
 Preparation of technical reports, defect reports
 Coordination of component replacement with production and supply departments
 Maintaining records of warranty cases in the internal database
 Preparing warranty certificates, information on the return of defective parts
 Preparing reports for management (monthly/quarterly)
 Transferring information about typical failures to the UGK (Chief Designer's Department)
 On‐site visits (if necessary) ‐ for inspection and recording of breakdowns

Technical Service Detachment of the Ministry of Emergency Situations 2005
Lviv, Ukraine
Head of the Service Group of the Transport and Economic Division
 Issuing waybills to drivers
 Monitoring the technical condition of the unit's vehicles
 Control and organization of daily and periodic technical inspections and repairs of vehicles
by drivers
 Instructing drivers before departures

Kane Engineering, Co. Down, Northern Ireland 2002 ‐ 2004
Welder (Manufacturing Environment)
Exposure to manufacturing processes, quality standards and workplace health & safety.
Education and Qualifications
IT School GO IT 11.2024 ‐ 03.2025
QA Manual
Carlow County Development Partnership 20.03.2024
Health & Safety in the Workplace
HSE (Health Service Executive), HSeLanD 05.03.2024
Communicating Effectively through Open Disclosure
Interregional Higher Vocational School of Communications of Lviv 11.2005-02.2006
Computer Data Entry Operator
Odesa Institute of Transport 1991‐1995
Bachelor’s in Automotive Operation Engineering

Hobbies and Interests
Swimming, Football, Learning foreign Languages, reading.