Яна

About Me

Specialist with over 5 years of experience working with B2B clients,
conducting negotiations, and building long-term business
relationships. Experienced in client support, project coordination, and
collaboration with different teams to achieve business goals.

Successfully completed the Frontend Developer course at GoIT and
received a certificate. I understand the web development process
and can communicate effectively with both clients and technical
specialists.
Yana
Rudometova
Looking for an opportunity to grow as an IT Account Manager,
combining strong communication skills, a client-focused approach,
and technical knowledge.
IT Account Manager

Contact Experience
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация») Employee Training Specialist 2022 – 2023
Kiev, Ukraine PE PCF “Mebelnye Technologii”, Kiev

Successfully onboarded new employees and helped them integrate
into the company's work processes.
Skills Supported the employee onboarding process.
Client Management Created training materials and work instructions.
Contributed to improving team performance and work efficiency.
• B2B client support and relationship
development Sales Manager 2021 - 2022
• Negotiation and management of client PE PCF “Mebelnye Technologii”, Kiev
expectations
• Customer support and issue resolution Quickly learned the company's product range and technical
product specifications.
• Product presentations and solutions
Consulted clients, managed orders, and prepared commercial
explanation
offers and invoices.
Worked with B2B clients, including furniture companies, designers,
Coordination & Operations
and architects.
• Coordination of workflows between Participated in industry exhibitions and product presentations for
clients and internal teams partners and clients.
• Onboarding and training of employees Promoted to the Employee Training & Onboarding Department
• Organization of operational processes based on strong performance and results.

Sales Manager 2019- 2021
Tools
Private Entrepreneur "Legion"
• Bitrix24 (CRM)
Worked with B2B clients and project-based orders for custom door
• 1C
manufacturing.
• MS Office
Collaborated with designers and architects to select solutions
according to project and technical requirements.
Technical Skills
Conducted negotiations and managed the full order cycle, from
• HTML5, CSS3 agreement to project delivery.
• JavaScript Consistently met and exceeded sales targets, contributing to the
• React department's strong performance.

• TypeScript

Education
Language Bachelor of Business Management 2006 - 2010
Kyiv University of Management and Entrepreneurship
English - Pre-Intermediate (A2+) IT Shool GoIT 2025 - 2026
Fullstack developer