Anna

Anna Savenko
Operations Leader / COO-track
I operate at the intersection of strategy and execution - close enough to the detail to see what’s
broken, far enough back to design the fix. Across Web3, game development, and NGO
leadership, I've established operational infrastructure from scratch, scaled processes across
complex organizations, and built working systems where none (or little) existed. I’m drawn to
roles where the challenge is building the architecture that takes a growing organization to its next
stage.
Proud Ukrainian. Currently in Ukraine.
Open to hybrid or fully remote positions.
[открыть контакты](см. выше в блоке «контактная информация»), [открыть контакты](см. выше в блоке «контактная информация»), LinkedIn

PROFESSIONAL EXPERIENCE

Chief of Staff, ENGin Nov, 2025 – May, 2026
NGO Ukraine, Remotely

●​ Redesigned performance reviews for a 50+ person team: introduced structured templates with
clear grading criteria and defined expectations, making reviews consistent and transparent for all
parties; built an automation script cutting data processing from 8-10 hours to 20 minutes per
cycle.
●​ Designed a 5-layer OKR and goal management framework replacing a performative,
unstructured process - built templates, documentation, and a defined goal-setting cycle;
organization moved from no active goal management to live implementation within months.
●​ Built internal communications infrastructure from scratch and led migration to Slack as
primary platform: structured team meetings into 3 formats, introduced new interaction
touchpoints, established clear cadence - 100% adoption from day one, 90% reported comfort
within the first month.
●​ Established financial accountability across program transactions (2 geographies, 6+
sources) - redesigned end-to-end accounting process with clear ownership, introduced new
payment methods, reducing monthly report correction time by 90%.
●​ Streamlined core operations: transformed onboarding from an unstructured file bundle into a
step-by-step structured program; introduced planning cycles, role and position profiles, and hiring
process clarity.

Business Processes Analyst, Room8 Group Dec, 2023 – Dec,2024
Outsource Game Development (1200+ people) Ukraine, Remotely

●​ Unified estimation and bidding processes across departments with previously siloed
workflows, metrics, and ownership - aligning Sales and delivery teams to a single system and
ensuring revenue continuity from day one of go-live.
●​ Delivered asset management unification by mapping current-state processes, identifying gaps
and risks, and launching a new solution - achieving company-wide adoption within one month.
●​ Aligned cross-functional initiatives across a complex multi-studio holding by applying
strategic thinking, process interconnection awareness, and structured frameworks (SIPOC,
Kanban, ADKAR).
Chief of Staff, NFTrade​ ​ ​ ​ ​ Feb, 2023 – Aug, 2023
Operations Manager, NFTrade​ ​ ​ ​ ​ May 2021 – Feb 2023
Blockchain (NFT, Decentralized Finance)​ ​ ​ ​ ​ Israel, Remotely

●​ Contributed to growth into a top-3 NFT marketplace within 6 months of launch - acting as
liaison between CEO and cross-functional teams (Product, Dev, Marketing, Partnerships, BD,
Legal) and managing strategic priorities across the org.
●​ Built operational infrastructure from the ground up as the company scaled from 4 to 25
employees across 4 locations - including recruitment, hiring, and remote onboarding processes
with > 1 year retention.
●​ Advanced from Personal Assistant to COO-equivalent oversight of Product, Marketing,
HR, and BD within one year - developing deep expertise in Blockchain, DeFi, and NFT from
zero.

Product Owner, NDA​ ​ ​ ​ ​ ​ Feb 2021 – Nov 2022
Blockchain (DeFi)​ ​ ​ ​ ​ Remotely
●​ Led full app redesign - drove a 37% increase in user investment activity through user research,
architecture improvements, and timely feature integration.
●​ Promoted from Analyst to Product Owner within 4 months with zero prior Blockchain
knowledge — led a team of 10 developers across multiple release cycles.
●​ Bridged business, marketing, and technical teams, aligning product goals with technical
feasibility and ensuring smooth execution.

Service Desk Analyst, Tata Consultancy Services​​ ​ ​ Jan 2019 – Jan 2021
Tech Support & Customer Service​ ​ ​ ​ ​ Budapest, Hungary
●​ Achieved 97% Customer Satisfaction while managing high-volume concurrent requests with no
missed SLAs; mentored junior analysts.

EDUCATION
Master's degree in Management & Business Administration​ ​ ​
Vasyl Stefanyk Precarpathian National University Ivano-Frankivsk, Ukraine

Master's degree in Applied Mathematics​ ​ ​ ​ ​
Vasyl Stefanyk Precarpathian National University Ivano-Frankivsk, Ukraine