Daria

Kyiv, Ukraine (Remote)
Daria Kolosa [открыть контакты](см. выше в блоке «контактная информация»)
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E-Commerce Operations Manager

E-Commerce Operations Manager with 5+ years of experience driving day-to-day operations and
digital growth for retail brands. Proven track record in full-cycle standalone Shopify storefront
management, complex product catalog architecture, and multi-channel optimization. Skilled in
leveraging data analytics and building custom AI/LLM workflows to streamline routine reporting and
content management. Focused on operational precision, high attention to detail, and maintaining
premium brand standards. Perfumery enthusiast, having more than 50 niche perfume in my
collection, so very familiar with the product that you sell

EXPERIENCE SKILLS
E-Commerce Core: Expert Shopify backend
management, catalog architecture, product
Promodo, Kyiv - Project&Operations Manager variant creation, collection sorting, and discount
setups.
JUN 2023 – JUN 2026
Ran daily storefront operations, ensuring flawless execution of product listings, pricing strategy, and
Operational Analytics: Confident data
inventory synchronization.
organization in Excel/Google Sheets, monitoring
sales velocity, profit margins, and performance
Built custom LLM prompts and workflows (ChatGPT/Claude) to automate routine tracking and status tracking.
reporting, cutting manual administrative time by 50%.
AI Integration: Advanced LLM user (ChatGPT,
Analyzed sales velocity, stock levels, and product margins in Excel to make proactive, data-backed Claude) experienced in designing custom
replenishment decisions. prompts to speed up documentation, reporting,
and operational task descriptions.
Independently resolved payment gateway disruptions, system integration issues, and critical platform
blocks by digging into documentation and managing support relations. Process Autonomy: Exceptionally organized
self-starter, used to taking full ownership of
Served as the primary operational point of contact for Western European clients, coordinating operational pipelines and executing goals with
cross-functional web development and digital retail tasks. zero hand-holding.

Artjoker, Kyiv - E-Commerce & Project Coordinator
EDUCATION
SEP 2021 – MAY 2023
Bachelor's Degree, Accounting and
Fully managed standalone B2C Shopify backends, executing daily catalog updates, organizing
Audit
complex product variants (volumes, collections), and adjusting localized pricing.
Kyiv National University of Trade and
Economics (KNTEU)
Coordinated asset creation schedules, structured new SKU rollouts, and closely monitored stock
2009 – 2014

Artjoker, Kyiv - Junior to Mid Project Manager
APR 2019 – SEP 2021
LANGUAGES

Coordinated daily sprint tasks and deliverables for development teams building data-heavy insurance
platforms and internal CRM systems. English - B2/C1 - fluent (written and
spoken)
Quickly mastered dense regulatory guidelines and compliance documentation, translating them into
clear team tasks.
Ukrainian - native

Maintained day-to-day task backlogs in Jira, establishing clean, asynchronous communication models
within the team.