Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/3294319

Опыт работы

Customer Support

с 05.2019 по 06.2021 (2 года 1 месяц)
US Based manufacturing and selling company(best seller on Amazon), Полтава, вiддалена робота (Manufacturer and seller of electronic appliances)

Technical customer support via emails and chat. Dealt with Amazon Accounts, troubleshooting, worked with CRM

Intake coordinator (support team)

с 01.2017 по 10.2018 (1 год 9 месяцев)
US based homecare agency (distant job), Poltava (Home Care Service)

-receiving incoming calls from US citizens, who need home care service;
-promotion of company’s services;
-running cases of new clients up the moment they get enrolled to the company(contacting insurance plans; contacting doctors of the clients; referring the customer to the right insurance plan; arrangement and control over the visits of nurses to the customer; control over the documents received from the clients and clients' doctors);
-making marketing research;
-making monthly reports;
-making translation of the company’s documents.

International Operations Manager

с 07.2016 по 01.2017 (6 месяцев)
LLC “Thermasteel Building”, Poltava (Manufacturers of steel structures, pre-engineered steel buildings)

- making translation of technical documents and correspondence;
- making cold calls;
- contacting potential customers around the world, running negotiations on cooperation;
- contacting manufacturers of building materials in different countries in order to supply local construction projects with proper materials;
- contacting manufacturers and traders of metal working machines to improve company’s manufacturing capacity.

Sales manager

с 03.2011 по 03.2016 (5 лет)
LLC ”Brok Service Center”, Poltava (dealers of metal working equipment)

-B2B sales of used and new metalworking machinery
-active search of customers across the globe
-establishing and expanding my customer base
-making cold calls, running negotiations with potential customers
- making market research
- conclusion of sales contracts, development of new sales contracts
-filling out quotations, invoices, orders & delivery notes
- working closely with the shipping/forwarding companies
- making translation of technical documents from/into English language.

Free-lance translator

с 02.2010 по 09.2010 (7 месяцев)
Translation, Poltava (Public and business services)

Free-lance translation, tutor of English, course works and research works writing, writing of articles.

Personal assistant of the Director General

с 06.2009 по 02.2010 (8 месяцев)
Poltava Locomotive Repair Plant, Poltava (Locomotives Repair)

-administrative management of the secretarial support to the Director: ensuring effective organization and implementation of all secretarial and administrative tasks including management of all correspondence (on- or offline), diaries and travel arrangements;
-organization of and arrangements for meetings, visits and other appointments in which the Director is involved: ensuring the availability of relevant documents, coordinating appropriate briefings, taking minutes and providing complete secretarial services.
-interpretation during meetings with foreign partners;
-writing articles in Ukrainian and English to the topical magazines;
-technical translation;
-administrative support to the office of the Director through working with colleagues to develop efficient and effective work processes and systems;
-Plan and implement company parties, conferences and other events;

Manager

с 05.2007 по 03.2009 (1 год 10 месяцев)
Private businessman, Poltava (Public and business services)

Organization and control over the work of 5 employees, establishing contacts with potential partners, running correspondence and negotiations with foreign partners, arrangement of meetings, running administrative documents.
Translation/interpretation, research works writing, tutoring.

Teacher of English

с 08.2005 по 04.2007 (1 год 8 месяцев)
Kiev University of Human development (Poltava Branch), Poltava (Education and science)

Lessons of English - dealt with economy, politics, marketing and law aspects of translation; English grammar, oral practice of English.

Free-lance translation: law(specialized on translation of contracts and agreements of different kinds),economy and politics; interpreting for foreign visitors, businessmen at the meetings and negotiations.

Образование

Trainings

Sales and personal development, Poltava
Среднее специальное, с 2010 по 2016 (5 лет 9 месяцев)

Attended training and couching workshops for personal development and active sales.

Poltava State Agrarian academy

Philosophy, Translation, Poltava
Высшее, с 2005 по 2005 (7 месяцев)

Postgraduate exams in Philosophy and German language

"Shag school"

Computer courses, Poltava
Среднее специальное, с 2004 по 2004 (3 месяца)

computer courses MS Windows, MS Office, Internet explorer("Shag"school)

Kiev University of Human development (Poltava Branch)

Translation, Poltava
Высшее, с 2000 по 2005 (4 года 9 месяцев)

Specialist(5 years study), translation department, diploma of translator/interpreter (English, German)

Знание языков

• Английский — продвинутый
• Немецкий — начинающий

Дополнительная информация

PERSONAL QUALITIES:
Hard-working
Responsible
Result-oriented
Fast learner
Written and verbal communication skills
Loyal team-player
Ability to work independently as well as under the guidance.

Driving license "B"

INTERESTS, HOBBIES

Fitness,quality music, literature, religions, psychology, paintings

REFERENCES: available on request